All Courses

Advanced Certificate in Service Excellence - Service Coach (Level 3)
Coach for Service Performance (Service Coaching)
9:00 am - 6:00 pm
May 5, 2022 - May 6, 2022

Coach for Service Performance (Service Coaching) (Chinese) 服务绩效指导 (16小时)

TGS-2020506103 | SSG Funded
重要通知 : 课堂教学将暂时改为网上授课。 本课程涵盖指导个人服务绩效的技能和知识。它包括确定个人的指导需求,准备和提供指导计划。它还包括使用指导技术来缩小服务差距,监测个人的进展,以提高服务绩效。 满足所有要求的学员将收到由新加坡技能培训局(SSG)授予一份成就声明(SOA)。
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Innovation Strategies
Creative Sparks

Creative Sparks! (14 hrs)

*Classroom-based learning* In-Company Training The ability to think creatively is an essential skill for everyone....
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