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Welcome To SQC

Service Quality Centre is an integrated training and consultancy provider renowned for its holistic approach towards developing strong capabilities and competencies in people. Backed by a robust heritage of over 30 years experience as a soft skills specialist and a hard skills expert, we offer a total and holistic approach that covers all aspects of the continuous improvement journey, from implementation to evaluation.

Browse Courses
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Our Courses

We believe that all learning must lead to a positive change in performance. This philosophy is the core around which all our programmes and courses are designed. In designing and developing our programmes and courses, this objective is paramount; that new knowledge and skills attained from attending our training must have the capacity to impact performance at the workplace and beyond.

Our programmes and courses in the following categories are designed to meet your learning objectives.

Service Excellence

Service Excellence

Certificate in Service Excellence | Advanced Certificate in Service Excellence | Diploma in Service Leadership | Specialist Diploma in Service Leadership | Customer Experience.



Employability Skills

Employability Skills

Analytical, Conceptual and Evaluative Skills | Interpersonal Skills | Personal Management and Development Skills | bizSAFE | Job Safety Skills | Information and Communication Technologies Skills.



MICE and Events (Tourism)

MICE and Events (Tourism)

As the travel industry is an important economic pillar of Singapore, our courses aim to propel tourism professionals towards excellence in their careers, contributing towards developing the tourism workforce of the future.



Digital Transformation

Digital Transformation

Digital Transformation is the new buzzword for businesses today.



Business Management

Business Management

Business Analysis Certification | Project Management | Risk Management.



Business Management - Data Protection

Business Management - Data Protection

Since the implementation of Singapore’s Personal Data Protection Act (PDPA) in 2014, 92 organisations have been fined a total of S$2.5 million for breaching the PDPA.



Leadership

Leadership

Leadership and People Management - Level 3 | Leadership and People Management - Level 4 | Leadership and People Management - Level 5 | Leadership Skills.



People Development

People Development

Innovation Strategies | Self-Development | Communication | Human Resources.



Management Systems

Management Systems

ISO9001 QMS | ISO14001 EMS | ISO45001 OH&S.



Upcoming Courses

Interpersonal Skills (IS)
Work in a Team
9:00 am - 6:00 pm
February 14, 2022 - February 15, 2022

Work in a Team (16 hrs)

TGS‐2012500376 | SSG Funded
Note: Classroom-based training will be conducted through virtual classroom until further notice. Terms and conditions...
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