Welcome To SQC

Service Quality Centre is an integrated training and consultancy provider renowned for its holistic approach towards developing strong capabilities and competencies in people. Backed by a robust heritage of over 30 years experience as a soft skills specialist and a hard skills expert, we offer a total and holistic approach that covers all aspects of the continuous improvement journey, from implementation to evaluation.

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Our Courses

We believe that all learning must lead to a positive change in performance. This philosophy is the core around which all our programmes and courses are designed. In designing and developing our programmes and courses, this objective is paramount; that new knowledge and skills attained from attending our training must have the capacity to impact performance at the workplace and beyond.

Our programmes and courses in the following categories are designed to meet your learning objectives.

Tourism

Tourism

As the tourism industry is an important economic pillar of Singapore, our Tourism courses aim to propel tourism professionals towards excellence in their careers, contributing towards developing the tourism workforce of the future.



Service Excellence

Service Excellence

Quality customer service is critical towards the success of any business today.



Employability Skills

Employability Skills

At Service Quality Centre, we believe that by being empowered with cutting edge knowledge, staying equipped with relevant skills and the right work values, people are set towards achieving excellence.



Leadership and People Management

Leadership and People Management

The Leadership and People Management (LPM) Workforce Skills Qualifications (WSQ) framework is designed to benchmark corporate leadership capabilities and provide a leadership development road map for business leaders.



Business Management

Business Management

Enhance your operational skills in general and divisional management scopes such as business analysis and analytics, project management and risk management.



People Development

People Development

Businesses today operate in a highly competitive, fast-paced, and globally connected environment where change is constant.



Management Systems

Management Systems

Through continuous refinement of your processes and value creating factors in place, you are primed to achieve solid quality and performance in your organisation.



Upcoming Courses

Interpersonal Skills (IS) WSQ
work in a team
9:00 am - 6:00 pm
May 20, 2021 - May 21, 2021

Work in a Team (16 hrs)

TGS‐2012500376
Everyone is unique and therefore, every team is unique. With the amalgamation of the teams,...
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