Welcome To SQC

Service Quality Centre is an integrated training and consultancy provider renowned for its holistic approach towards developing strong capabilities and competencies in people. Backed by a robust heritage of over 30 years experience as a soft skills specialist and a hard skills expert, we offer a total and holistic approach that covers all aspects of the continuous improvement journey, from implementation to evaluation.

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Our Courses

We believe that all learning must lead to a positive change in performance. This philosophy is the core around which all our programmes and courses are designed. In designing and developing our programmes and courses, this objective is paramount; that new knowledge and skills attained from attending our training must have the capacity to impact performance at the workplace and beyond.

Our programmes and courses in the following categories are designed to meet your learning objectives.

Service Excellence

Service Excellence

WSQ Certificate in Service Excellence | WSQ Advanced Certificate in Service Excellence | WSQ Diploma in Service Leadership | WSQ Specialist Diploma in Service Leadership | Customer Experience.



Employability Skills

Employability Skills

WSQ Analytical, Conceptual and Evaluative Skills | WSQ Interpersonal Skills | WSQ Job Safety Skills | WSQ Personal Management and Development Skills | WSQ Information and Communication Technologies Skills.



Digital Transformation

Digital Transformation

Digital Transformation is the new buzzword for businesses today.



Business Management

Business Management

WSQ Business Analysis Certification | WSQ Project Management | WSQ Risk Management.



Business Management - Data Protection

Business Management - Data Protection

Since the implementation of Singapore’s Personal Data Protection Act (PDPA) in 2014, 92 organisations have been fined a total of S$2.5 million for breaching the PDPA.



Leadership and People Management

Leadership and People Management

WSQ Leadership and People Management - Level 3 | WSQ Leadership and People Management - Level 4 | WSQ Leadership and People Management - Level 5.



People Development

People Development

Communication | Creativity Skills | Human Resources | Language Skills | Leadership Skills | Self-Development.



Management Systems

Management Systems

bizSAFE | ISO9001 QMS | ISO14001 EMS | ISO45001 OH&S.



Tourism

Tourism

As the travel industry is an important economic pillar of Singapore, our courses aim to propel tourism professionals towards excellence in their careers, contributing towards developing the tourism workforce of the future.



Upcoming Courses

Interpersonal Skills (IS) WSQ
work in a team
9:00 am - 6:00 pm
August 30, 2021 - August 31, 2021

Work in a Team (16 hrs)

TGS‐2012500376
Everyone is unique and therefore, every team is unique. With the amalgamation of the teams,...
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