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As organisations become increasingly diverse, it is important to focus on building cultural awareness in the workplace. This involves developing an understanding of different cultural backgrounds, beliefs, and customs, as well as learning how to communicate and collaborate effectively with colleagues from diverse backgrounds. In addition, building workplace resilience is crucial for team effectiveness, particularly in today's fast-paced and ever-changing business environment. By developing resilience skills, employees are better equipped to cope with challenges and stress, which can lead to improved job satisfaction, productivity, and overall well-being.