Building Workplace Resilience
(7 hrs)
Contact our learning specialists at +65 6376 0777 or write to
skillsmastery@sqcentre.com for more information.
Home / Team Effectiveness / Building Workplace Resilience (7 hrs)
*Online Learning*
Have you ever wondered why some people seem to be particularly good at dealing with the ups and downs of life and work? There could be many reasons, but people who are good at coping with challenges and setbacks usually have one thing in common: resiliency.
Resiliency is the ability to persist in the face of adversity and “bounce back” from setbacks. Resiliency comes from a combination of positive attributes we develop through our upbringing, education, social and cultural connections, and other life experiences. This 1-day workshop looks at resilience to understand what it is, why we need it, and how to develop it.
Key Benefits
- Understanding the Resiliency basics
- Building stronger more effective relationships
- Increasing Emotional Intelligence
- Have a tool set of Resilience strategies to improve coping skills
Course Contents
Understanding what Workplace Resilience is
- Why is it important?
- What are the elements of resilience?
Building Self-Esteem
- Understanding where self-esteem comes from
- Practical tools to build confidence and self-esteem in the workplace
- Overcoming fear and the self-critic
Improving Communication for Influence
- Understanding the impact of our communication style
- Being flexible to adapt our style to build trust and respect
Gaining Perspective
- How do you see things from another perspective
- Changing the way you think to change outcomes
- The value of a positive attitude
Increasing Competence
- What is your value in the workplace?
- Taking responsibility to increase competence for lifelong learning
How to Cope with Stress
- Techniques to remain calm and in control
- Reframing and seeing the positive in situations
Creating a Vision for the Future
- The importance of creating a vision for the future
- Creating goals to work towards
Who Should Attend
This workshop is suitable for professionals who want to lead own self-awareness and development.
*This programme is customisable to suit organisational needs. Please contact us for exclusive and attractive corporate rates.
Trainer
Julia Russell is an experienced facilitator and coach, with over 20 years of experience in facilitating and coaching individuals to improve their skills, performance and confidence. Her approach is highly engaging, supportive and challenging, which helps individuals to bring out the best in themselves. Julia has an extensive background in sales roles for high-profile brands in the publishing industry and has worked across Europe, Singapore and South-East Asia. Her practical experience of building relationships, designing and delivering training to a variety of clients, markets and cultures, as well as senior positions managing sales functions, gives her a unique insight into making her facilitation relevant and adding commercial value to those she works with. She specializes in leadership with emotional intelligence, sales effectiveness, team communications and building engagement and resilience, personal branding, cross-cultural awareness, presentation coaching and personal impact. Some of her clients include GIC, Credit Suisse, Barclays, DBS, OCBC, ANZ Bank, ING Bank, RBS Bank, Murex, PwC, TSMP Law, Societe Generale, Standard Chartered and The Economist Group.
