Cultural Awareness (7 hrs)
Contact our learning specialists at +65 6376 0777 or write to
skillsmastery@sqcentre.com for more information.
Home / Team Effectiveness / Cultural Awareness (7 hrs)
*Online Learning*
In multi-national organisations cultural awareness is key to better understanding of others in your workspace. Different cultures have different expectations of leadership, how we work together and it’s very easy for misunderstanding to occur despite the best of intentions. An awareness of what is important to others will help improve team relationships.
This 1-day workshop is designed to increase cross cultural awareness and improve relationships between colleagues.
Key Benefits
- Understand the importance of considering someone’s culture when engaging with them
- Be able to build stronger and lasting relationships with people from other cultures
- Have some knowledge of the cultural values and traditions of various countries
- Know how to communicate effectively with those from different backgrounds
- Have greater cultural sensitivity and awareness of why it’s important to respect the differences
- Be able to work more effectively and productively as part of a cross-cultural team
Course Contents
Understanding what Culture is
- Why is it important?
- What experience do you have of cultural difference?
- Understanding cultural conditioning
Cultural researchers
- Introduction to concepts from the Lewis Model
- Is it culture or individual behaviour?
- Cultural bus activity
Culture in Context - World Café Exercise
- Sharing ideas how to collaborate and work effectively with our colleagues
- Collaboration and building strong relationships with others
- How can we work even more effectively as part of a multi-cultural team
- How can you overcome barriers to effective virtual/remote communication
- What do leaders need to do to motivate a culturally diverse team
Who Should Attend
This workshop is suitable for professionals who aim to improve their collaboration and influence skills in a multicultural team to accomplish objectives and minimise conflicts.
*This programme is customisable to suit organisational needs. Please contact us for exclusive and attractive corporate rates.
Trainer
Julia Russell is an experienced facilitator and coach, with over 20 years of experience in facilitating and coaching individuals to improve their skills, performance and confidence. Her approach is highly engaging, supportive and challenging, which helps individuals to bring out the best in themselves. Julia has an extensive background in sales roles for high-profile brands in the publishing industry and has worked across Europe, Singapore and South-East Asia. Her practical experience of building relationships, designing and delivering training to a variety of clients, markets and cultures, as well as senior positions managing sales functions, gives her a unique insight into making her facilitation relevant and adding commercial value to those she works with. She specializes in leadership with emotional intelligence, sales effectiveness, team communications and building engagement and resilience, personal branding, cross-cultural awareness, presentation coaching and personal impact. Some of her clients include GIC, Credit Suisse, Barclays, DBS, OCBC, ANZ Bank, ING Bank, RBS Bank, Murex, PwC, TSMP Law, Societe Generale, Standard Chartered and The Economist Group.
