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Service Quality Centre is an integrated training and consultancy provider renowned for its holistic approach towards developing strong capabilities and competencies in people.  Backed by a robust heritage of over 50 years experience as a soft skills specialist and a hard skills expert, we offer a total and holistic approach that covers all aspects of the continuous improvement journey, from implementation to evaluation.

Our portfolio of executive development programmes is built upon critical executive level needs; strategic and general management, finance, law, innovation, and performance management.

Our People Excellence programmes create a framework that equips all ranks of staff with the competencies necessary for effective decision making, problem solving, communication and team building.

Our Service Excellence programmes are designed to inculcate appropriate mindsets and hone practical skills, techniques and suggested work practices to ensure customer management excellence.

Productivity and Quality are two of the most closely interlinked objectives of enterprises today. Our training and consulting solutions in this area help organisations keep their focus on achieving optimum efficiency in their operations with best-in-class processes.

The advent of globalisation and industrialisation has created greater focus on Quality, Environment, Health and Safety (QEHS) issues. In recognition of this need, Service Quality Centre offers a broad array of training courses to boost your knowledge on Environment, Health and Safety.

Download a copy of our quarterly Training Schedule (July – October 2014) now!