Manage Workplace Challenges with Resilience (14 hrs)
Course Code: PM-MWCR-S
*Classroom-based Learning* OR *Online Learning*
Advanced Level
On completion of the course, the participant will be able to assess his / her individual and / or an organisation’s level of resilience, examine the area(s) for development level of resilience to achieve desired outcomes and apply resilience techniques to manage challenges.
- Assess the level of resilience at the individual and / or organisational level and its effects on achieving desired outcomes
- Examine the areas for development in resilience of the individual and / or organisation to achieve desired outcomes
- Apply resilience techniques to manage workplace challenges
Understand the 2 main domains of resilience – personal and organisational resilience and identify the factors affecting the resilience level for both individuals and organisations
- Factors affecting personal resilience
– Personality and traits
– Life experiences - Factors affecting organisational resilience
– Organisation’s Culture
– Leadership
Understand the importance of personal resilience and organisational resilience
- At personal level
– Better able to manage feelings and handle stress at work
– Better able to bring focus to priorities
– Better able to respond positively to change - At organisational level
– Greater agility in challenging times
– Increased efficiency and productivity
– Increased staff engagement and morale
Assess the level of resilience for both individuals and organisations
- Sources and scope of resilience
- Types of resilience assessment tools
- Methods of assessing level of resilience
Identify the areas of development for individual and organisational resilience
- Individual areas for development
– Level of confidence in one’s ability
– Ability to manage stress
– Openness to challenge adverse circumstances - Organisational areas for development
– A sound crisis management framework to ensure business continuity
– Flexibility and adaptability during crisis
Identify and benchmark companies that demonstrate resilience
- Types of industries
- Examples of companies demonstrating resilience
Understand the linkage of building organisational resilience and sustaining competitiveness
Apply resilience techniques to enhance personal and organisational resilience
- Recognising stress symptoms before they become an issue
- Engaging in activities to maintain the well-being of one’s mind, spirit and body
- Controlling unwanted thoughts and emotional reactions
- Applying NLP techniques
Formulate an action plan to develop resilience
- Components in an action plan
- Methods to develop resilience
Participants will undergo experiential learning through mini-lectures, group discussions, role plays, quizzes, videos, case studies, debate, and games.
This course is suitable for staff in managerial roles and individuals in professional / talent positions with responsibilities for the operation and performance of an organisational unit.
Duration : 2 days (14 hrs)
Time : 9:00am – 5:00pm
With effect from 1 Jan 2024
| Fees | Individuals | |||
| Course Fee | $420.00 | |||
| Add: GST @ 9% of Course Fee | $37.80 | |||
| Total Fee Payable to SQC | $457.80 | |||
- Assess the level of resilience at the individual and / or organisational level and its effects on achieving desired outcomes
- Examine the areas for development in resilience of the individual and / or organisation to achieve desired outcomes
- Apply resilience techniques to manage workplace challenges
Understand the 2 main domains of resilience – personal and organisational resilience and identify the factors affecting the resilience level for both individuals and organisations
- Factors affecting personal resilience
– Personality and traits
– Life experiences - Factors affecting organisational resilience
– Organisation’s Culture
– Leadership
Understand the importance of personal resilience and organisational resilience
- At personal level
– Better able to manage feelings and handle stress at work
– Better able to bring focus to priorities
– Better able to respond positively to change - At organisational level
– Greater agility in challenging times
– Increased efficiency and productivity
– Increased staff engagement and morale
Assess the level of resilience for both individuals and organisations
- Sources and scope of resilience
- Types of resilience assessment tools
- Methods of assessing level of resilience
Identify the areas of development for individual and organisational resilience
- Individual areas for development
– Level of confidence in one’s ability
– Ability to manage stress
– Openness to challenge adverse circumstances - Organisational areas for development
– A sound crisis management framework to ensure business continuity
– Flexibility and adaptability during crisis
Identify and benchmark companies that demonstrate resilience
- Types of industries
- Examples of companies demonstrating resilience
Understand the linkage of building organisational resilience and sustaining competitiveness
Apply resilience techniques to enhance personal and organisational resilience
- Recognising stress symptoms before they become an issue
- Engaging in activities to maintain the well-being of one’s mind, spirit and body
- Controlling unwanted thoughts and emotional reactions
- Applying NLP techniques
Formulate an action plan to develop resilience
- Components in an action plan
- Methods to develop resilience
Participants will undergo experiential learning through mini-lectures, group discussions, role plays, quizzes, videos, case studies, debate, and games.
This course is suitable for staff in managerial roles and individuals in professional / talent positions with responsibilities for the operation and performance of an organisational unit.
Duration : 2 days (14 hrs)
Time : 9:00am – 5:00pm
With effect from 1 Jan 2024
| Fees | Individuals | |||
| Course Fee | $420.00 | |||
| Add: GST @ 9% of Course Fee | $37.80 | |||
| Total Fee Payable to SQC | $457.80 | |||
Course Application
| Details | Registration |
|---|---|
|
February 26, 2024 - February 27, 2024 (9:00 am - 5:00 pm)
[Online LIVE stream via Zoom]
|
Closed |
|
May 30, 2024 - May 31, 2024 (9:00 am - 5:00 pm)
[Online LIVE stream via Zoom]
|
Register Now |
|
August 27, 2024 - August 28, 2024 (9:00 am - 5:00 pm)
[Online LIVE stream via Zoom]
|
Register Now |
|
November 28, 2024 - November 29, 2024 (9:00 am - 5:00 pm)
[Online LIVE stream via Zoom]
|
Register Now |
