Apply Emotional Competence to Manage Self at the Workplace

Apply Emotional Competence to Manage Self at the Workplace (14 hrs)

Course Code: PM-AECS-S

*Classroom-based Learning* OR *Online Learning*

Basic Level

One of the key factors in understanding oneself better is through the application of emotional intelligence. This course aims to equip individuals with the tools and skills required in learning how to recognise, identify and manage own and others’ emotions at the workplace so as to arrive at an effective working relationship.

  • Understand and apply self-awareness techniques to manage self at the workplace
  • Adopt Emotional Intelligence principles such as self-confidence, flexibility, conscientiousness for self-management
  • Recognise one’s own emotional states, its causes and its impact on performance and interpersonal relationships at the workplace
  • Manage own emotions and impulses to work effectively with others, taking into consideration the different cultures and background of individuals at the workplace
  • Identify personal strengths and weaknesses, and make improvements needed to develop Emotional Intelligence
  • Recognise the emotional needs of others, empathise and respond appropriately to their needs
  • Present self with confidence and show flexibility in responding to changes in the workplace
  • Demonstrate conscientiousness and trustworthiness to complete given tasks according to organisational standards
  • Demonstrate initiative and optimism in pursuing goals beyond what is required and expected of self

Participants will undergo experiential learning through mini-lectures, interactive activities, games, group discussions, case studies and self-assessments / tests.

This course is suitable for front-line workers, staff in operational roles, and individuals who want to learn how to better manage self through applying emotional intelligence in the work context.

Duration : 2 days (14 hrs)
Time : 9:00am – 5:00pm

With effect from 1 Jan 2024

FeesIndividuals
Course Fee$420.00
Add: GST @ 9% of Course Fee$37.80
Total Fee Payable to SQC$457.80
Key Benefits
  • Understand and apply self-awareness techniques to manage self at the workplace
  • Adopt Emotional Intelligence principles such as self-confidence, flexibility, conscientiousness for self-management
Course Contents
  • Recognise one’s own emotional states, its causes and its impact on performance and interpersonal relationships at the workplace
  • Manage own emotions and impulses to work effectively with others, taking into consideration the different cultures and background of individuals at the workplace
  • Identify personal strengths and weaknesses, and make improvements needed to develop Emotional Intelligence
  • Recognise the emotional needs of others, empathise and respond appropriately to their needs
  • Present self with confidence and show flexibility in responding to changes in the workplace
  • Demonstrate conscientiousness and trustworthiness to complete given tasks according to organisational standards
  • Demonstrate initiative and optimism in pursuing goals beyond what is required and expected of self
Learning Methodology

Participants will undergo experiential learning through mini-lectures, interactive activities, games, group discussions, case studies and self-assessments / tests.

Who Should Attend

This course is suitable for front-line workers, staff in operational roles, and individuals who want to learn how to better manage self through applying emotional intelligence in the work context.

Course Details

Duration : 2 days (14 hrs)
Time : 9:00am – 5:00pm

With effect from 1 Jan 2024

FeesIndividuals
Course Fee$420.00
Add: GST @ 9% of Course Fee$37.80
Total Fee Payable to SQC$457.80

Course Application

Details Registration
January 30, 2024 - January 31, 2024 (9:00 am - 5:00 pm)
[Online LIVE stream via Zoom]
Closed
March 14, 2024 - March 15, 2024 (9:00 am - 5:00 pm)
[Online LIVE stream via Zoom]
Closed
May 8, 2024 - May 9, 2024 (9:00 am - 5:00 pm)
[Online LIVE stream via Zoom]
Register Now
July 11, 2024 - July 12, 2024 (9:00 am - 5:00 pm)
[Online LIVE stream via Zoom]
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September 5, 2024 - September 6, 2024 (9:00 am - 5:00 pm)
[Online LIVE stream via Zoom]
Register Now
November 7, 2024 - November 8, 2024 (9:00 am - 5:00 pm)
[Online LIVE stream via Zoom]
Register Now