Jul 23
2:30 pm - 3:30 pm

2021 Webinar – Solving Complex Problems with Design Thinking

Design Thinking

Conducted via Zoom

Design Thinking is an important strategic tool for companies to recuperate from the economic impacts of the COVID-19 endemic, develop competitive advantages, and boost business growth. It is a transformative and iterative process that allows the systematic application of human-centred techniques to solve complex problems and identify the “best fit” solution.

Join us at the webinar to learn about the 5-steps action plan for Design Thinking. You will gain insights into identifying the real customer needs, co-creating solutions to transform the customer experiences, and experimenting through prototyping.
About the Presenter

Ms Lynn Foo is an accomplished corporate trainer and speaker with more than ten years of experience in design thinking, personal data protection act, IT, productivity tools, and leadership and people management. Having trained over 300 participants in design thinking, Lynn is also an SGUnited programme trainer equipping PMETs with Design Thinking techniques in solutions using AI, Cybersecurity, Robotic Process Automation and Autonomous Mobile Robot Technology. She combines highly interactive lessons and tech-enabled online collaboration tools to ensure the effectiveness of newly learned knowledge.

Bachelor of Business Administration, Advanced Certificate in Training and Assessment (ACTA), Practitioner Certificate in Personal Data Protection (Singapore), IBM Design Thinking Instructor Certificate, Diploma in Teaching English to Speakers of Other Languages (TESOL)

(Registration closes on 19 July 2021, subject to availability of seats.)

For more information, contact our dedicated learning experts at +65 6376 0777 or write in to learning@sqcentre.com.
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