Supervise Work Improvement Processes

sqcentre
Oct 29, 2019
95 Likes
0 Comments

Supervise Work Improvement Processes (14 + 2A^ hrs)

Course Code: TGS-2011501237 | SSG Funded

Note: Classroom-based learning will be conducted through virtual classroom until further notice. Terms and conditions apply.

Intermediate Level

To improve the work processes in an organisation, there must be a thorough understanding of the sequence and interaction of these processes. This course provides the fundamentals in process management and process mapping.

Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).

Key Benefits
Course Contents
Learning Methodology
Who Should Attend
Course Details

Understand the fundamental principles of process management
Know the types of variations that affect process performance
Acquire the use of monitoring and measuring techniques for evaluating process performance
Be able to implement strategy to further improve the process performance

Introduction of process management
Types of process maps
Key steps in process mapping
Setting of S.M.A.R.T. process objectives
Monitoring and measuring process performance
Criteria for process performance in terms of effectiveness and efficiency
Tools for data collection and analysis
Use of problem-solving techniques (e.g. cause and effect diagram, 5W1H, etc.)
Implementation of process improvement through Plan-Do-Check-Act cycle

Mini lectures, interactive activities, group discussions, case studies, presentations and assessments / tests will be used to enable participants to effectively absorb and retain the concepts and applications that are being taught.

This course is suitable for quality assurance / quality control executives and process supervisors.

Duration : 14 Training Hours + 2 Assessment Hours
Time : 9:00am – 6:00pm
A^ = Assessment Hours done outside Course Duration (hrs)

With effect from 1 Jan 2024

Type	Individuals
	Singapore Citizens and Permanent Residents (Aged ≥ 21 years old)	Employer-sponsored and Self-Sponsored Singapore Citizens aged ≥ 40 years old	SME-sponsored Singapore Citizens and Permanent Residents	Non-SME-sponsored Singapore Citizens and Permanent Residents
	Type of Funding
	SkillsFuture Funding (Baseline)	SkillsFuture Mid-career Enhanced Subsidy	SkillsFuture Enhanced Training Support for SMEs	SkillsFuture Training Support for Non-SMEs
Course Fee	$600.00	$600.00	$600.00	$600.00
Less: SkillsFuture Funding	$300.00	$420.00	$420.00	$300.00
Total Nett Fee	$300.00	$180.00	$180.00	$300.00
Add: GST @ 9% of Course Fee	$54.00	$54.00	$54.00	$54.00
Total Fee Payable to SQC	$354.00	$234.00	$234.00	$354.00

Skill Code: PRE-PIN-3006-1.1
Skill Title: Continuous Process Improvement-3
Funding valid till 01 Mar 2025

Assessment

The participant is required to complete and submit a work assignment within 21 days after the end of training.

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

Key Benefits

Understand the fundamental principles of process management
Know the types of variations that affect process performance
Acquire the use of monitoring and measuring techniques for evaluating process performance
Be able to implement strategy to further improve the process performance

Course Contents

Introduction of process management
Types of process maps
Key steps in process mapping
Setting of S.M.A.R.T. process objectives
Monitoring and measuring process performance
Criteria for process performance in terms of effectiveness and efficiency
Tools for data collection and analysis
Use of problem-solving techniques (e.g. cause and effect diagram, 5W1H, etc.)
Implementation of process improvement through Plan-Do-Check-Act cycle

Learning Methodology

Who Should Attend