At Service Quality Centre, we believe that by being empowered with cutting edge knowledge, staying equipped with relevant skills and the right work values, people are set towards achieving excellence. The national competency-based framework “Employability Skills” courses are created to help your organisation facilitate, enhance and bring out the best in your people in areas of leadership, creativity, innovation, and personal effectiveness. We provide a comprehensive range of training and consulting services.
Defined as a set of personal attributes, key competencies and knowledge which employers believe contribute to overall productivity and performance, the courses can help working individuals increase their capabilities of being more effective in the workplace. The courses are suitable for individuals from a diverse range of educational backgrounds and are applicable across all industries. They are modular in nature and designed to enhance the skills sets of individuals so they can better adapt to job challenges in both soft and hard skills arenas. They are relevant to all industry sectors and are structured for an entire organisation covering operations, supervisory and managerial levels.
Analytical, Conceptual and Evaluative Skills (ACE) WSQ
The analytical, conceptual and evaluative skills allow participants to develop ability to generate feasible, efficient and innovative solutions to solve work problems, enhance productivity, and capitalise on new opportunities.
Information and Communication Technologies Skills (ICT) WSQ
The information and communication technologies skills introduce common terminologies used in computing; impart skills and knowledge to use basic ICT tools, equipment and software to process information and generate different types of documents at the workplace.
Interpersonal Skills (IS) WSQ
Participants will develop ability to work and communicate effectively in a diverse team environment and negotiate for mutually beneficial outcomes.
Job Safety Skills (JS) WSQ
Participants develop knowledge and skills to apply health and safety practices in the workplace to maintain a safe working environment.
Personal Management and Development Skills (PMD) WSQ
The personal management and development skills enable participants to develop personal mastery competence to stay resilient and adaptive in trying times while keeping relevant and aligned with organisational goals.