People Development (16 hrs)

Course Code: CRS-Q-0039007-RET

*Online Course*

Strategy and implementation are two of the key components of organisational success. With good strategies, companies can have clarity in its effort towards achieving its objectives. However, organisational success is also very much dependent on the effective implementation of action plans, derived from the strategies developed, by its employees. It is therefore essential for the organisation to develop its employees to perform at their best while adapting to volatile business environment.

This course is designed to equip leaders and managers within the organisation with the skill sets to develop team leaders to perform effectively through identifying their team leaders’ skills requirements, facilitating their learning opportunities, and coaching them for performance.

Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).

The course focuses on three core competencies of leadership:

  • Identify team leaders’ skill requirements
  • Facilitate learning opportunities of team leaders
  • Coach team leaders

Organisational strategies and business plan

  • What is people development?
  • Why is people development important?
  • Roles and trends in people development
  • Emerging trends in people development
  • Industry codes of practice in people development
  • Organisational policies and procedures relating to capability development
  • Legal and ethical considerations in capability development

Current skills versus required skills

  • What is competency?
  • What is a competency gap?
  • Five dimensions of competency
  • Training Needs Analysis (TNA)
  • BPLL model in Training Needs Analysis
  • SPL model in Training Needs Analysis
  • McGhee and Thayer’s three level analysis
  • Methods to identify skills requirements
  • Trends in Training Needs Analysis
  • Emerging trends in talent management
  • The 5 levels of proficiency

Conducting a discussion

  • The PIES questioning technique
  • The process of active listening
  • Establish possible learning priorities
  • Critical success factors
  • Planning to conduct discussion
  • The ISA approach to conducting discussion
  • GROW model of coaching
  • ADDIE instructional design
  • Impact of coaching on individuals

Review coaching outcomes against coaching goals

  • Monitor progress
  • Discussion guide
  • Review outcomes

The course will be conducted through online LIVE streaming via Zoom. Participants will undergo experiential learning through presentations, role plays, and various learning activities to obtain optimal learning results.

This course is designed for department managers and managers.

Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm

Course Fee : $650.00
Nett Fee Incl. 7% GST : $695.50
Nett Fee after Training Grant* : $110.50 (SMEs) | $455.50 (Non-SMEs / Self-Sponsored)
Nett Fee after MCES* : $110.50

Enhanced Absentee Payroll (w.e.f 1st May 2020)

For SMEs / Non-SMEs (90% of hourly basic salary, capped at $10 per trainee-hour) : $160.00

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

(A course in partnership with Organisational Development Concepts Pte Ltd)

Key Benefits

The course focuses on three core competencies of leadership:

  • Identify team leaders’ skill requirements
  • Facilitate learning opportunities of team leaders
  • Coach team leaders
Course Contents

Organisational strategies and business plan

  • What is people development?
  • Why is people development important?
  • Roles and trends in people development
  • Emerging trends in people development
  • Industry codes of practice in people development
  • Organisational policies and procedures relating to capability development
  • Legal and ethical considerations in capability development

Current skills versus required skills

  • What is competency?
  • What is a competency gap?
  • Five dimensions of competency
  • Training Needs Analysis (TNA)
  • BPLL model in Training Needs Analysis
  • SPL model in Training Needs Analysis
  • McGhee and Thayer’s three level analysis
  • Methods to identify skills requirements
  • Trends in Training Needs Analysis
  • Emerging trends in talent management
  • The 5 levels of proficiency

Conducting a discussion

  • The PIES questioning technique
  • The process of active listening
  • Establish possible learning priorities
  • Critical success factors
  • Planning to conduct discussion
  • The ISA approach to conducting discussion
  • GROW model of coaching
  • ADDIE instructional design
  • Impact of coaching on individuals

Review coaching outcomes against coaching goals

  • Monitor progress
  • Discussion guide
  • Review outcomes
Learning Methodology

The course will be conducted through online LIVE streaming via Zoom. Participants will undergo experiential learning through presentations, role plays, and various learning activities to obtain optimal learning results.

Who Should Attend

This course is designed for department managers and managers.

Course Details

Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm

Course Fee : $650.00
Nett Fee Incl. 7% GST : $695.50
Nett Fee after Training Grant* : $110.50 (SMEs) | $455.50 (Non-SMEs / Self-Sponsored)
Nett Fee after MCES* : $110.50

Enhanced Absentee Payroll (w.e.f 1st May 2020)

For SMEs / Non-SMEs (90% of hourly basic salary, capped at $10 per trainee-hour) : $160.00

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

(A course in partnership with Organisational Development Concepts Pte Ltd)

Course Application

Details Registration
April 2, 2020 - April 3, 2020 (9:00 am - 6:00 pm) Closed
August 13, 2020 - August 14, 2020 (9:00 am - 6:00 pm) Online LIVE stream via Zoom Closed
October 12, 2020 - October 13, 2020 (9:00 am - 6:00 pm) Online LIVE stream via Zoom Register Now