Negotiation Tips and Tricks (Synchronous E-Learning) (16 hrs)
Course Code: TGS-2023018899 | SSG Funded
*Online Learning*
Negotiation is a critical business skill. In today’s business environment, the importance of successful negotiation cannot be overstated. Negotiation is the art of choosing the right strategy for each situation. Effective negotiation skills will help you to find a solution that is acceptable to both parties and leave everyone feeling that they have won. Through the course, participants will develop a more effective negotiation style.
- Determine the negotiation objectives, outcome and context
- Apply a structured approach with practical knowledge, skills, techniques and tips to conduct internal, external, one-on-one and team negotiation
- Apply appropriate techniques and interpersonal skills
- Identify the roles for negotiation
- Determine information for records and documentation purposes
Introduction to negotiation
- Course structure and objectives
- Common pitfalls and approaches in negotiation
- Define the context for negotiation
- Negotiation process
Preparation for negotiation
- Awareness of self and others
- Determine negotiation objectives and outcomes
- Preparation guidelines
- Define roles in negotiation
Conduct negotiation: Principles of negotiation
- Structured and practical approach and for negotiation process
- Identify self and stakeholder(s) needs
- Create options for mutual gains
- Use objective criteria for a fair deal
- Focus on the problem for a positive outcome
- Identify self and stakeholder(s) BATNA
Conduct negotiation: Strategies and tips
- Understanding of self and stakeholder(s) underlying motivations and negotiation styles
- Use people strategies in the negotiation process
- Tips for managing and sharing of information
- Tips for effective negotiation meetings
Close and sustain
- Close, document and sustain negotiation
This informative, highly interactive and activity-based course with hands-on exercise equips participants with a structured approach, knowledge, skills, tools and techniques to analyse and prepare for negotiation.
This course is suitable for anyone who needs to negotiate with internal and external stakeholders including management, inter-departments, peers, users, customers and vendors.
Duration : 2 days (16 hrs)
Time : 9:00am to 6:00pm
With effect from 1 Jan 2024
| Type | Individuals | |||
| Singapore Citizens and Permanent Residents (Aged ≥ 21 years old) | Employer-sponsored and Self-Sponsored Singapore Citizens aged ≥ 40 years old | SME-sponsored Singapore Citizens and Permanent Residents | Non-SME-sponsored Singapore Citizens and Permanent Residents | |
| Type of Funding | ||||
| SkillsFuture Funding (Baseline) | SkillsFuture Mid-career Enhanced Subsidy | SkillsFuture Enhanced Training Support for SMEs | SkillsFuture Training Support for Non-SMEs | |
| Course Fee | $765.00 | $765.00 | $765.00 | $765.00 |
| Less: SkillsFuture Funding | $382.50 | $535.50 | $535.50 | $382.50 |
| Total Nett Fee | $382.50 | $229.50 | $229.50 | $382.50 |
| Add: GST @ 9% of Course Fee | $68.85 | $68.85 | $68.85 | $68.85 |
| Total Fee Payable | $451.35 | $298.35 | $298.35 | $451.35 |
Skill Code: ICT-BIN-3105-1.1
Skill Title: Business Negotiation-3
Funding valid till 13 Feb 2025
* Please click HERE for detailed information on general terms and conditions.
* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.
(A course in partnership with EPM Training Services Pte Ltd UEN201114074D)
Contact us for more information.
- Determine the negotiation objectives, outcome and context
- Apply a structured approach with practical knowledge, skills, techniques and tips to conduct internal, external, one-on-one and team negotiation
- Apply appropriate techniques and interpersonal skills
- Identify the roles for negotiation
- Determine information for records and documentation purposes
Introduction to negotiation
- Course structure and objectives
- Common pitfalls and approaches in negotiation
- Define the context for negotiation
- Negotiation process
Preparation for negotiation
- Awareness of self and others
- Determine negotiation objectives and outcomes
- Preparation guidelines
- Define roles in negotiation
Conduct negotiation: Principles of negotiation
- Structured and practical approach and for negotiation process
- Identify self and stakeholder(s) needs
- Create options for mutual gains
- Use objective criteria for a fair deal
- Focus on the problem for a positive outcome
- Identify self and stakeholder(s) BATNA
Conduct negotiation: Strategies and tips
- Understanding of self and stakeholder(s) underlying motivations and negotiation styles
- Use people strategies in the negotiation process
- Tips for managing and sharing of information
- Tips for effective negotiation meetings
Close and sustain
- Close, document and sustain negotiation
This informative, highly interactive and activity-based course with hands-on exercise equips participants with a structured approach, knowledge, skills, tools and techniques to analyse and prepare for negotiation.
This course is suitable for anyone who needs to negotiate with internal and external stakeholders including management, inter-departments, peers, users, customers and vendors.
Duration : 2 days (16 hrs)
Time : 9:00am to 6:00pm
With effect from 1 Jan 2024
| Type | Individuals | |||
| Singapore Citizens and Permanent Residents (Aged ≥ 21 years old) | Employer-sponsored and Self-Sponsored Singapore Citizens aged ≥ 40 years old | SME-sponsored Singapore Citizens and Permanent Residents | Non-SME-sponsored Singapore Citizens and Permanent Residents | |
| Type of Funding | ||||
| SkillsFuture Funding (Baseline) | SkillsFuture Mid-career Enhanced Subsidy | SkillsFuture Enhanced Training Support for SMEs | SkillsFuture Training Support for Non-SMEs | |
| Course Fee | $765.00 | $765.00 | $765.00 | $765.00 |
| Less: SkillsFuture Funding | $382.50 | $535.50 | $535.50 | $382.50 |
| Total Nett Fee | $382.50 | $229.50 | $229.50 | $382.50 |
| Add: GST @ 9% of Course Fee | $68.85 | $68.85 | $68.85 | $68.85 |
| Total Fee Payable | $451.35 | $298.35 | $298.35 | $451.35 |
Skill Code: ICT-BIN-3105-1.1
Skill Title: Business Negotiation-3
Funding valid till 13 Feb 2025
* Please click HERE for detailed information on general terms and conditions.
* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.
(A course in partnership with EPM Training Services Pte Ltd UEN201114074D)
Contact us for more information.
