Essentials of Email Writing and Online Etiquette (7 hrs)

Course Code: C-EWOE-05

Electronic mail (Email) is a versatile and powerful communication tool.  With the right skills and approach, email users can harness the best of what email has to offer to achieve desired communication goals.

By acquiring good email skills and habits, and practising proper online communication etiquette, participants can build good relationships with colleagues and business partners, and achieve their work outcomes with effectiveness and efficiency.

  • Understand digital communications and organisational email practices
  • Write effective emails to achieve communication goals
  • Develop good email practices and habits for effectiveness and efficiency
  • Understand the fundamentals of digital communications and emails
  • Know email basics – message, audience, purpose
  • Writing effective emails – greetings, writing styles, formality, KISS, tone
  • Sending emails – subject lines, formatting, proofreading, attachments
  • Good email practices and habits

Participants will learn through individual hands-on activities, group discussions and practical examples of digital communication skills and email writing scenarios.

This course is suitable for staff interested in learning digital communication skills, email writing techniques, and workplace communication best practices.

Duration : 1 day (7 hrs)
Time : 9:00am to 5:00pm

Course Fee : $380.00
Nett Fee Incl. 7% GST : $406.60

Key Benefits
  • Understand digital communications and organisational email practices
  • Write effective emails to achieve communication goals
  • Develop good email practices and habits for effectiveness and efficiency
Course Contents
  • Understand the fundamentals of digital communications and emails
  • Know email basics – message, audience, purpose
  • Writing effective emails – greetings, writing styles, formality, KISS, tone
  • Sending emails – subject lines, formatting, proofreading, attachments
  • Good email practices and habits
Learning Methodology

Participants will learn through individual hands-on activities, group discussions and practical examples of digital communication skills and email writing scenarios.

Who Should Attend

This course is suitable for staff interested in learning digital communication skills, email writing techniques, and workplace communication best practices.

Course Details

Duration : 1 day (7 hrs)
Time : 9:00am to 5:00pm

Course Fee : $380.00
Nett Fee Incl. 7% GST : $406.60

Course Application

Details Registration
March 2, 2020 - March 2, 2020 (9:00 am - 5:00 pm) Closed
November 23, 2020 - November 23, 2020 (9:00 am - 5:00 pm) Register Now