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Communication (Phone)

Good telephone communication skills are critical to an organisation that require extensive interactions with external customers. These skills can enhance the overall customer experience and improve the branding image of the organisation by providing immediate personal interactions, demonstrating care and attentiveness, offering better customer service, and handling challenges effectively.

The training courses are customisable to suit organisational needs.

For more details, please contact us at +65 6376 0777 or email learning@sqcentre.com.

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