Managing Anger Effectively During Stressful Situations in the Clinic (1-Day)
Contact our specialist Ms. Tan Hui Boon at +65 9747 1783 or write to [email protected] for more information.
In a busy and often high-pressure clinic environment, it's completely understandable to feel frustrated when faced with challenging situations. The demands of patient care, teamwork, and time constraints can be overwhelming at times. Essentially, learning to manage these emotions effectively is key to maintaining a supportive and professional atmosphere. Responding calmly and constructively can help prevent conflicts, foster stronger workplace relationships and create a more positive environment for both colleagues and patients.
Course Contents
Understand anger and its shape, colour and consequences
- Understand emotions
- Perception of anger
- Myths and facts
- The anger cycle
Create awareness and mindfulness to manage anger
- Identify anger triggers
- Recognise warning signs
- Discover hidden anger
- Practice mindfulness
Control anger and negative emotion
- Create anger control plans
- Cognitive restructuring
- Taking further steps
Being cautious when making decisions under negative emotions
- How to work with difficult people
- Recognise passive, aggressive and assertive people
- Conflict resolution models
Duration : 7 hrs
| Fees | Individuals | |||
| Course Fee | $350.00 | |||
| Add: GST @ 9% of Course Fee | $31.50 | |||
| Total Fee Payable to SQC | $381.50 | |||
*This programme is customisable to suit organisational needs. Kindly contact us for more information.
Contact Person: Ms. Tan Hui Boon | Email: [email protected] | Mobile: +65 9747 1783
