Diploma in Tourism (Event Management and Operations) WSQ May Intake - 3 Months Programme
Develop skills and competencies for effective events management, achieve customer management excellence and create personal career advancement opportunities.
Contact us at +65 6376 0777 or write to [email protected] for more information.
The WSQ Diploma in Tourism programme propels tourism professionals towards excellence in their careers, contributing towards developing the tourism workforce of the future.
With a primary focus on developing MICE-related businesses, you will be introduced to topics ranging from the planning and management of MICE events, content and development, to service leadership. The modules are underpinned by a strong emphasis on emerging trends and technologies which can be leveraged upon to better meet the needs of travel consumers. You will also be awarded a Statement of Attainment (SOA) for each module upon fulfilling the requirements.
Full Programme Fee (8 Modules) : $4,220.00
Nett Fee Incl. 7% GST : $4,515.40
Nett Fee after SkillsFuture Mid-Career Enhanced Subsidy (Singapore Citizens aged 40 years old and above) : $1,561.40*
Nett Fee after Training Grant for SMEs : $1,561.40*
Nett Fee after Training Grant for Non-SMEs : $2,405.40*
Nett Fee after Training Grant for Self-Sponsored : $2,405.40*
*This programme is eligible for use of SkillsFuture Credit on top of existing funded fees. Payment is to be made on a modular basis. Click HERE for detailed module fees, SSG module codes and funding validity period. Read HERE for terms and conditions.
4 - 5 May : Develop Organisational Plans
for Economic Shifts
- Determine the socio-economic impact and the interdependence of sub-sectors for the tourism industry
- Understand tourism-related regulations and requirements
- Develop organisational plans to leverage on emerging trends and government initiatives
10 - 11 May : Develop Expertise in Events Planning and Management
- Gain understanding of different event plans and the various needs of stakeholders
- Enhance ability to manage budgetary requirements of different events
- Use performance metrics to evaluate the effectiveness of events planning and management
24 - 25 May : Strategic Management of Delegates and Participants
- Manage events and registrations
- Propose travel arrangements for delegates and participants
- Communicate effectively with delegates and participants
- Negotiate with potential suppliers and vendors
30 - 31 May : Develop and Deliver Excellent MICE Content and Experiences
- Understand the background of MICE events, including their purposes, scope and objectives
- Create and develop event proposals to delve into the specifics such as content and programme formats
9 - 10 Jun : Design Transformative Learning and Development Journeys
- Analyse the learning and development needs of staff
- Identify learning priorities and facilitate employees' abilities to reach training goals
- Determine if learning goals set out have been achieved
4 - 5 Jul : Assess Emerging Technology Trends for Workplace Application (Blended)
- Scan for emerging technologies that align to the strategic direction of the organisation
- Evaluate the organisation’s operational readiness to adopt technologies
- Determine suitability and feasibility of adopting recommended emerging technologies for the organisation
14 - 15 Jul : Optimise New Technologies for Workplace Innovation (Blended)
- Select suitable tools for the organisation’s operating environment
- Design and plan for adoption of new technologies
- Assess potential implications and develop optimisation plans to improve application of new technologies
28 - 29 Jul : Lead with Service Vision
(Service Leadership)
- Recognise the roles and responsibilities of a leader in operationalising the organisation’s vision, mission and values
- Promote a customer-centric environment to influence team to achieve service excellence
- Analyse performance of team to identify follow-up actions for improvement
Terms and Conditions
(1) Registration for modules funded by SkillsFuture Singapore (SSG) are subjected to further suitability and eligibility checks by both SSG and Service Quality Centre Pte Ltd (SQC). Supporting documents may be required. (2) The participant is awarded the Statement of Attainment and credit values for each module once determined as "Competent (C)". Should the participant not meet the minimum eligibility criteria, fulfil attendance criteria, and complete all necessary assessments as required by SSG and SQC, the participant is considered “Not Yet Competent (NYC)". (3) Upfront full payment for the programme is not required. Payment is to be made on a modular basis within three [3] working days before the commencement date of each module. (4) This Diploma in Tourism (Event Management and Operations) is not eligible for the application of a Student's Pass. (5) Kindly click HERE for detailed information on general terms and conditions. (6) Kindly click HERE for detailed information on funding schemes and SkillsFuture credit. This programme is eligible for use of SkillsFuture credit.
UEN No: 199003051G
PEI: 26 March 2022 to 25 March 2024
