SQC introduces a series of WSQ and non-WSQ courses for continuous learning in a safe and convenient environment through webinar training, accessible from the comfort of home or workplace!
Please click on the categories for online courses:
Certificate in Service Excellence WSQ – Service Professional (Level 1)
- Demonstrate the Service Vision (Service Leadership) (Synchronous e-learning) (8 hrs)
Read More | Sign Up - Engage in Service Innovation Initiatives (Service Innovation) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Implement Operations for Service Excellence (Service Planning and Implementation) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Provide Go-the-Extra-Mile Service (Service Excellence) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Respond to Service Challenges (Service Challenges) (Synchronous e-learning) (16 hrs)
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Advanced Certificate in Service Excellence WSQ - Service Coach (Level 3)
- Coach for Service Performance (Service Coaching) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Establish Relationships for Customer Confidence (Service Excellence) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Role Model the Service Vision (Service Leadership) (Synchronous e-learning) (16 hrs)
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
- Analyse Service Quality and Customer Satisfaction (Service Information and Result) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Develop New Products / Services (Service Innovation) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Develop Service Operations (Service Planning and Implementation) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Develop Service Recovery Framework (Service Challenges) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Foster Service Innovation (Service Innovation Culture) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Lead with Service Vision (Service Leadership) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Manage Partnerships for Service Excellence (Service Partnerships) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Optimise Workforce for Service Excellence (People and Relationship Management) (Synchronous e-learning) (16 hrs)
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Analytical, Conceptual and Evaluative Skills (ACE) WSQ
- Demonstrate Initiative and Enterprising Behaviours (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Foster Initiative & Enterprise in Teams (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Solve Problems and Make Decisions at Operations Level (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Solve Problems and Make Decisions at Supervisory Level (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Solve Problems and Make Decisions at Managerial Level (Synchronous e-learning) (16 hrs)
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Interpersonal Skills (IS) WSQ
- Communicate and Relate Effectively at the Workplace (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Develop a Work Team (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Facilitate Effective Work Teams (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Work in a Team (Synchronous e-learning) (16 hrs)
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Personal Management and Development Skills (PMD) WSQ
- Adapt to Change (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Apply Emotional Competence to Manage Self at the Workplace (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Apply Emotional Competence to Manage Self and Team (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Apply Emotional Competence to Manage Self and Others in a Business Context (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Develop Personal Effectiveness at Operations Level (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Develop Personal Effectiveness at Supervisory Level (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Develop Personal Effectiveness at Managerial Level (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Manage Workplace Challenges with Resilience (Synchronous e-learning) (16 hrs)
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Leadership and People Management (LPM) WSQ
Leadership and People Management WSQ - Level 3
- Organisational Relationship Building (16 hrs)
Read More | Sign Up - Vision Leadership (For Supervisors) (16 hrs)
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Leadership and People Management WSQ - Level 4
- People and Performance Management (16 hrs)
Read More | Sign Up - People Change Management (16 hrs)
Read More | Sign Up - People Development (16 hrs)
Read More | Sign Up - Personal Effectiveness (16 hrs)
Read More | Sign Up - Vision Leadership (For Managers) (16 hrs)
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Leadership and People Management WSQ - Level 5
Business Analysis / Project Management / Risk Management WSQ
Business Analysis Certification
- Certified Business Analysis Professional [CBAP®] Exam Preparation (Synchronous e-learning) (38.5 + 1.5R^ hrs)
Read More | Sign Up - Entry Certificate in Business Analysis [ECBA™] Exam Preparation (Synchronous e-learning) (22.5 hrs)
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Project Management
- Effective Project Management (SF) (Synchronous e-Learning) (24 + 1.5E^ hrs)
Read More | Sign Up - Project Management Professional [PMP]® Training (SF) (Synchronous e-Learning) (40 hrs)
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Risk Management
Non-WSQ Courses
Click on the course titles for more information:
Communication
Leadership Skills
- Effective Supervisory Management Skills (e-Learning) (14 hrs)
- Enhanced Effective Supervisory Management Skills Through Workplace Big5 Personality Profile (e-Learning) (14 hrs)
- Leadership Skills for New Managers (e-Learning) (14 hrs)
Self-Development