Online Courses

SQC introduces a series of WSQ and non-WSQ courses for continuous learning in a safe and convenient environment through webinar training, accessible from the comfort of home or workplace!

Please click on the categories for online courses:

• Demonstrate the Service Vision (Service Leadership) (Synchronous e-learning) (8 hrs)
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• Engage in Service Innovation Initiatives (Service Innovation) (Synchronous e-learning) (16 hrs)
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• Implement Operations for Service Excellence (Service Planning and Implementation) (Synchronous e-learning) (16 hrs)
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• Provide Go-the-Extra-Mile Service (Service Excellence) (Synchronous e-learning) (16 hrs)
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• Respond to Service Challenges (Service Challenges) (Synchronous e-learning) (16 hrs)
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• Analyse Service Quality and Customer Satisfaction (Service Information and Result) (Synchronous e-learning) (16 hrs)
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• Develop New Products / Services (Service Innovation) (Synchronous e-learning) (16 hrs)
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• Develop Service Operations (Service Planning and Implementation) (Synchronous e-learning) (16 hrs)
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• Develop Service Recovery Framework (Service Challenges) (Synchronous e-learning) (16 hrs)
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• Foster Service Innovation (Service Innovation Culture) (Synchronous e-learning) (16 hrs)
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• Lead with Service Vision (Service Leadership) (Synchronous e-learning) (16 hrs)
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• Manage Partnerships for Service Excellence (Service Partnerships) (Synchronous e-learning) (16 hrs)
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• Optimise Workforce for Service Excellence (People and Relationship Management) (Synchronous e-learning) (16 hrs)
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• Solve Problems and Make Decisions at Supervisory Level (Synchronous e-learning) (16 hrs)
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• Solve Problems and Make Decisions at Managerial Level (Synchronous e-learning) (16 hrs)
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• Develop a Work Team (Synchronous e-learning) (16 hrs)
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• Adapt to Change (Synchronous e-learning) (16 hrs)
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• Apply Emotional Competence to Manage Self at the Workplace (Synchronous e-learning) (16 hrs)
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• Apply Emotional Competence to Manage Self and Team (Synchronous e-learning) (16 hrs)
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• Apply Emotional Competence to Manage Self and Others in a Business Context (Synchronous e-learning) (16 hrs)
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• Develop Personal Effectiveness at Operations Level (Synchronous e-learning) (16 hrs)
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• Develop Personal Effectiveness at Supervisory Level (Synchronous e-learning) (16 hrs)
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• Develop Personal Effectiveness at Managerial Level (Synchronous e-learning) (16 hrs)
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• Manage Workplace Challenges with Resilience (Synchronous e-learning) (16 hrs)
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Leadership and People Management WSQ - Level 3

• Organisational Relationship Building (16 hrs)
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• Vision Leadership (For Supervisors) (16 hrs)
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Leadership and People Management WSQ - Level 4

• People and Performance Management (16 hrs)
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• People Change Management (16 hrs)
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• People Development (16 hrs)
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• Personal Effectiveness (16 hrs)
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• Vision Leadership (For Managers) (16 hrs)
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Leadership and People Management WSQ - Level 5

• People Development (Level 5) (16 hrs)
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• Personal Effectiveness (Level 5) (16 hrs)
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• Vision Leadership (Level 5) (16 hrs)
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Business Analysis Certification

• Certified Business Analysis Professional [CBAP®] Exam Preparation (Synchronous e-learning) (38.5 + 1.5R^ hrs)
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• Entry Certificate in Business Analysis [ECBA™] Exam Preparation (Synchronous e-learning) (22.5 hrs)
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Project Management

• Effective Project Management (SF) (Synchronous e-Learning) (24 + 1.5E^ hrs)
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• Project Management Professional [PMP]® Training (SF) (Synchronous e-Learning) (40 hrs)
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Risk Management

• Enterprise Risk Management (Synchronous e-Learning) (16 hrs)
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• PMI Risk Management Professional [PMI-RMP]® Exam Preparation (Synchronous e-Learning ) (31 + 1R^ hrs)
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• Project Risk Management (Synchronous e-learning) (24 hrs)
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Click on the course titles for more information:

Communication

• Negotiating for Success (e-Learning) (10.5 hrs)
• Technical Proposal Writing (e-Learning) (7 hrs)

Leadership Skills

• Effective Supervisory Management Skills (e-Learning) (14 hrs)
• Enhanced Effective Supervisory Management Skills Through Workplace Big5 Personality Profile (e-Learning) (14 hrs)
• Leadership Skills for New Managers (e-Learning) (14 hrs)

Self-Development

• Building Relationships Using EQ (e-Learning) (3.5 hrs)
• Proactive Time and Stress Management (e-Learning) (7 hrs)
• Stretch Your Time – How to Get More Done in Less Time (e-Learning) (7 hrs)

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