SQC introduces a series of WSQ and non-WSQ courses for continuous learning in a safe and convenient environment through webinar training, accessible from the comfort of home or workplace!
Please click on the categories for online courses:
Certificate in Service Excellence WSQ – Service Professional (Level 1)
- Demonstrate the Service Vision (Service Leadership) (Synchronous e-learning) (8 hrs)
Read More | Sign Up - Engage in Service Innovation Initiatives (Service Innovation) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Implement Operations for Service Excellence (Service Planning and Implementation) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Provide Go-the-Extra-Mile Service (Service Excellence) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Provide Go-the-Extra-Mile Service (Chinese) (Synchronous e-learning) 提供卓越服务 (网络课程) (16小时)
Read More | Sign Up - Respond to Service Challenges (Service Challenges) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Respond to Service Challenges (Service Challenges) (Chinese) (Synchronous e-learning) 应对服务挑战 (网络课程) (16小时)
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Advanced Certificate in Service Excellence WSQ - Service Coach (Level 3)
- Coach for Service Performance (Service Coaching) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Establish Relationships for Customer Confidence (Service Excellence) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Role Model the Service Vision (Service Leadership) (Synchronous e-learning) (16 hrs)
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
- Analyse Service Quality and Customer Satisfaction (Service Information and Result) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Develop New Products / Services (Service Innovation) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Develop Service Operations (Service Planning and Implementation) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Develop Service Recovery Framework (Service Challenges) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Foster Service Innovation (Service Innovation Culture) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Lead with Service Vision (Service Leadership) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Manage Partnerships for Service Excellence (Service Partnerships) (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Optimise Workforce for Service Excellence (People and Relationship Management) (Synchronous e-learning) (16 hrs)
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Analytical, Conceptual and Evaluative Skills (ACE) WSQ
Interpersonal Skills (IS) WSQ
ICDL Microsoft (MS) WSQ
- ICDL – Perform Word Processing Functions (Word 2016) EC (Synchronous e-learning) (24 hrs)
Read More | Sign Up - ICDL – Perform Presentation Functions (PowerPoint 2016) EC (Synchronous e-learning) (24 hrs)
Read More | Sign Up - ICDL – Perform Advanced Presentation Functions (Advanced PowerPoint 2016) EC (Synchronous e-learning) (24 hrs)
Read More | Sign Up - ICDL – Perform Advanced Spreadsheet Functions (Advanced Excel 2016) EC (Synchronous e-learning) (24 hrs)
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Personal Management and Development Skills (PMD) WSQ
- Adapt to Change (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Apply Emotional Competence to Manage Self at the Workplace (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Apply Emotional Competence to Manage Self and Team (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Apply Emotional Competence to Manage Self and Others in a Business Context (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Develop Personal Effectiveness at Operations Level (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Develop Personal Effectiveness at Supervisory Level (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Develop Personal Effectiveness at Managerial Level (Synchronous e-learning) (16 hrs)
Read More | Sign Up - Manage Workplace Challenges with Resilience (Synchronous e-learning) (16 hrs)
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Leadership and People Management (LPM) WSQ
- LPM Lvl 3: Organisational Relationship Building (16 hrs)
Read More | Sign Up - LPM Lvl 3: Vision Leadership (For Supervisors) (16 hrs)
Read More | Sign Up - LPM Lvl 4: People and Performance Management (16 hrs)
Read More | Sign Up - LPM Lvl 4: People Change Management (16 hrs)
Read More | Sign Up - LPM Lvl 4: People Development (16 hrs)
Read More | Sign Up - LPM Lvl 4: Personal Effectiveness (16 hrs)
Read More | Sign Up - LPM Lvl 4: Vision Leadership (For Managers) (16 hrs)
Read More | Sign Up - LPM Lvl 5: People Development (16 hrs)
Read More | Sign Up - LPM Lvl 5: Personal Effectiveness (Level 5) (16 hrs)
Read More | Sign Up - LPM Lvl 5: Vision Leadership (Level 5) (16 hrs)
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Leadership Skills
- Effective Supervisory Management Skills (Synchronous e-learning) (14 hrs)
Read More | Sign Up - Enhanced Effective Supervisory Management Skills Through Workplace Big5 Personality Profile (Synchronous e-learning) (14 hrs)
Read More | Sign Up - Leadership Skills for New Managers (Synchronous e-learning) (14 hrs)
Read More | Sign Up - Shine with Passion and Resilience: Self-Awareness and Development (Synchronous e-learning) (7 hrs) NEW!
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Business Analysis / Project Management / Risk Management WSQ
Business Analysis Certification
- Certified Business Analysis Professional [CBAP®] Exam Preparation (Synchronous e-learning) (38.5 + 1.5R^ hrs)
Read More | Sign Up - Entry Certificate in Business Analysis [ECBA™] Exam Preparation (Synchronous e-learning) (22.5 hrs)
Read More | Sign Up - ICDL Data Analytics – Foundation (Synchronous e-learning) (16 hrs)
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Project Management
- Effective Project Management (SF) (Synchronous e-Learning) (24 + 1.5E^ hrs)
Read More | Sign Up - Project Management Professional [PMP]® Training (SF) (Synchronous e-Learning) (40 hrs)
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Risk Management
Data Protection
- Fundamentals of the Personal Data Protection Act (2020) (Synchronous e-learning) (23 hrs)
Read More | Sign Up - Awareness Workshop on Singapore’s Personal Data Protection Act (Synchronous e-learning) (8 hrs)
Read More | Sign Up - How to Implement Singapore’s PDPA for Organisations (Synchronous e-learning) (8 hrs)
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Self-Development
- Building Relationships Using EQ (Synchronous e-learning) (3.5 hrs)
Read More | Sign Up - Growth Mindset for Working Professionals (Synchronous e-learning) (7 hrs) NEW!
Read More | Sign Up - Proactive Time and Stress Management (Synchronous e-learning) (7 hrs)
Read More | Sign Up - Stretch Your Time – How to Get More Done in Less Time (Synchronous e-learning) (7 hrs)
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