Effective Stress Management
(Resilience & Self-Care Level 2) (14 hrs)
Embark on a transformative journey to attain useful techniques and tools to manage stress at the workplace and enhance overall health and well-being.
Contact our specialist Ms. Tan Hui Boon at +65 9747 1783 or write to [email protected] for more information.
*Classroom-based Learning*
Learners embrace a comprehensive understanding of the actions and activities that can elevate their overall health and well-being, thereby empowering them to maintain their steadfast commitment to their occupation in their workplace.
At the end of the session, learners will be able to:
- Apply stress management techniques.
- Engage in self-reflection to enhance personal effectiveness and adapt behaviours and emotions in the course of work activities.
- Recognise signs of excessive emotional attachment or stress while engaged in professional practice.
- Implement self-care principles and take practical measures to sustain health and well-being.
- Actively seek further guidance and advice from colleagues and supervisors.
Training Dates : 26 & 27 October 2023 | 30 & 31 October 2023
*This programme is customisable to suit organisational needs. Other training dates are available. Kindly contact us for more information.
Module 1 : Develop Personal Effectiveness
- Concepts of Personal Effectiveness
- Traits of an Effective Person
Module 2 : Stress Handling
- What is stress
- Perceived stress scale
- Signs and symptoms of stress
- Sources of stress
- Human function curve
- Eustress and Distress
- Stress management goals
- Stress management principles
- Stress Relief kit
- Stress management techniques (Action-oriented, Thought-oriented & Awareness-oriented approach)
- Mindfulness
Module 3 : Self-Care
- Seven pillars of self-care
- Practical steps of applying self-care
Module 4 : Reflect and Improve One’s Personal Effectiveness
- Johari window
- Adjusting one’s behaviours and emotions
- Identify undue emotional attachments or stress indicators during professional practice
- Proactively seek additional consultation from peers and supervisors
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Course Code: TGS-2023035771 (valid till 07 Aug 2025)
Skill Code/Title: SSC-PPR-2012-1.1 (Resilience and Self-care-2)
What Our Clients Say...
“It’s a good programme that everyone should attend. In the current situation where mental illness is on the rise, it’s good to learn how to self-regulate.”
“The trainer was engaging during the lesson and providing stories/scenarios for participants to understand the course better. Giving small talks in between the sessions and relating to real-life events.”
“I’ve learnt so much in handling different personalities and responding appropriately.”
“The entire programme is useful and helpful, especially when dealing with clients. I can say that I am confident enough to face challenging customers after the course. Thank you for the knowledge. Job well done!”
“These 2 days training was so excellent! I learnt many things. I realised what we did before and learned how to do better. Thank you for the wonderful training!”
Service Quality Centre Pte Ltd
UEN No: 199003051G
PEI: 26 March 2022 to 25 March 2024
Contact Person: Hui Boon
Contact Details: +65 9747 1783 | [email protected]
