Workplace Communications to Improve Relationship & Resilience – Level 3 (16 hrs)
Course Code: TGS-2021002747 | SSG Funded
*Classroom-based Learning*
Workplace communication does more than deliver messages clearly. It is also about building and developing trust, strengthening team relations and fostering resilience. This course equips participants with the skillsets to communicate effectively as a leader to drive adaptability and change.
Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).
The course focuses on three core competencies of leadership:
- Establish target audience and communication channels in organisations
- Comply with organisation and professional standards
- Apply appropriate methods to promote effective communication in organisations
Establish target audience and communication channels in organisations
- Overview of workplace communication
- Macro factors affecting workplace communication
- Organisational leadership style
- Organisational structure
- Organisational culture
- Channel of workplace communication
- Considerations for maintaining channels of communications
Comply with organisational and professional standards
- Organisational and professional standards governing workplace communications
- Communication policies and procedures
- Channels of communication to update staff on latest organisational information
- Monitor staff compliance with organisational policies and procedures
- Methods to evaluate channel communications
- Consequences of non-compliance
Apply appropriate methods to promote effective communication in organisations
- Barriers to effective communication
- Techniques to promote effective communications amongst staff
- Promoting effective communication
- Benchmarks for effective communication
Participants will undergo experiential learning through presentation and various learning activities to achieve optimal learning results.
This course is designed for supervisor, assistant manager, team leader, and leaders who wanted to enhance their workplace communications.
Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm
With effect from 1 Jan 2024
| Type | Individuals | |||
| Singapore Citizens and Permanent Residents (Aged ≥ 21 years old) | Employer-sponsored and Self-Sponsored Singapore Citizens aged ≥ 40 years old | SME-sponsored Singapore Citizens and Permanent Residents | Non-SME-sponsored Singapore Citizens and Permanent Residents | |
| Type of Funding | ||||
| SkillsFuture Funding (Baseline) | SkillsFuture Mid-career Enhanced Subsidy | SkillsFuture Enhanced Training Support for SMEs | SkillsFuture Training Support for Non-SMEs | |
| Course Fee | $450.00 | $450.00 | $450.00 | $450.00 |
| Less: SkillsFuture Funding | $225.00 | $315.00 | $315.00 | $225.00 |
| Total Nett Fee | $225.00 | $135.00 | $135.00 | $225.00 |
| Add: GST @ 9% of Course Fee | $40.50 | $40.50 | $40.50 | $40.50 |
| Total Fee Payable to SQC | $265.50 | $175.50 | $175.50 | $265.50 |
Skill Code: RET-COM-3002-1.1
Skill Title: Workplace Communications – 3
Funding valid till 21 Feb 2025
* Please click HERE for detailed information on general terms and conditions.
* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.
(A course in partnership with Organisational Development Concepts Pte Ltd UEN201026450Z)
The course focuses on three core competencies of leadership:
- Establish target audience and communication channels in organisations
- Comply with organisation and professional standards
- Apply appropriate methods to promote effective communication in organisations
Establish target audience and communication channels in organisations
- Overview of workplace communication
- Macro factors affecting workplace communication
- Organisational leadership style
- Organisational structure
- Organisational culture
- Channel of workplace communication
- Considerations for maintaining channels of communications
Comply with organisational and professional standards
- Organisational and professional standards governing workplace communications
- Communication policies and procedures
- Channels of communication to update staff on latest organisational information
- Monitor staff compliance with organisational policies and procedures
- Methods to evaluate channel communications
- Consequences of non-compliance
Apply appropriate methods to promote effective communication in organisations
- Barriers to effective communication
- Techniques to promote effective communications amongst staff
- Promoting effective communication
- Benchmarks for effective communication
Participants will undergo experiential learning through presentation and various learning activities to achieve optimal learning results.
This course is designed for supervisor, assistant manager, team leader, and leaders who wanted to enhance their workplace communications.
Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm
With effect from 1 Jan 2024
| Type | Individuals | |||
| Singapore Citizens and Permanent Residents (Aged ≥ 21 years old) | Employer-sponsored and Self-Sponsored Singapore Citizens aged ≥ 40 years old | SME-sponsored Singapore Citizens and Permanent Residents | Non-SME-sponsored Singapore Citizens and Permanent Residents | |
| Type of Funding | ||||
| SkillsFuture Funding (Baseline) | SkillsFuture Mid-career Enhanced Subsidy | SkillsFuture Enhanced Training Support for SMEs | SkillsFuture Training Support for Non-SMEs | |
| Course Fee | $450.00 | $450.00 | $450.00 | $450.00 |
| Less: SkillsFuture Funding | $225.00 | $315.00 | $315.00 | $225.00 |
| Total Nett Fee | $225.00 | $135.00 | $135.00 | $225.00 |
| Add: GST @ 9% of Course Fee | $40.50 | $40.50 | $40.50 | $40.50 |
| Total Fee Payable to SQC | $265.50 | $175.50 | $175.50 | $265.50 |
Skill Code: RET-COM-3002-1.1
Skill Title: Workplace Communications – 3
Funding valid till 21 Feb 2025
* Please click HERE for detailed information on general terms and conditions.
* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.
(A course in partnership with Organisational Development Concepts Pte Ltd UEN201026450Z)
Course Application
| Details | Registration |
|---|---|
|
February 20, 2024 - February 21, 2024 (9:00 am - 6:00 pm)
[Classroom]
|
Closed |
|
April 4, 2024 - April 5, 2024 (9:00 am - 6:00 pm)
[Classroom]
|
Closed |
|
June 20, 2024 - June 21, 2024 (9:00 am - 6:00 pm)
[Classroom]
|
Register Now |
|
August 5, 2024 - August 6, 2024 (9:00 am - 6:00 pm)
[Classroom]
|
Register Now |
|
October 17, 2024 - October 18, 2024 (9:00 am - 6:00 pm)
[Classroom]
|
Register Now |
|
December 5, 2024 - December 6, 2024 (9:00 am - 6:00 pm)
[Classroom]
|
Register Now |
