Work in a Team (16 hrs)

Course Code: CRS-Q-0022167-ES

Everyone is unique and therefore, every team is unique. With the amalgamation of the teams, issues, concerns and conflicts are bound to arise. To be able to work in a team, the individual needs to possess certain cores skills so as to communicate effectively and provide support to the other team members. This course aims to equip participants with the skills to apply effective communication techniques and provide support to team members to achieve individual and team goals.

Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).

  • Apply effective communication techniques to maintain open communication, resolve issues and concerns
  • Provide support to team members to achieve individual and team goals while taking diversity issues into consideration
  • Define and align team goals with the departmental and organisational goals
  • Define own and individual roles within the team and work within the team and organisation dynamics
  • Maintain open communication with the team members by sharing information and discussing work-related issues to achieve individual and team goals to meet organisational requirements
  • Listen to and contribute ideas and skills using appropriate communication techniques to achieve team goals
  • Demonstrate trust, respect and support towards team members in daily activities to achieve team goals
  • Identify potential areas of conflict with team members and methods to overcome them, taking into consideration diversity issues
  • Identify and resolve issues and concerns through collaborative activities with supervisor
  • Demonstrate responsibility and commitment for work done and to the achievement of individual and team goals
  • Accept and provide feedback, advice and assistance in a considerate and constructive manner to accomplish task assigned
  • Recommend improvements to establish policies and procedures in a proactive manner

This course will be conducted through mini-lectures, interactive activities, games, group discussions, case studies and self-assessments / tests.

This course is suitable for front-line workers, staff in operational roles, and individuals in professional / talent positions without supervisory responsibilities. Self-employed individuals who have to interact extensively with others on a daily basis, provide excellent customer service and maintain relationships for workplace efficiency.

Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm

Course Fee : $250.00
Nett Fee Incl. 7% GST : $267.50
Nett Fee after Training Grant* : $42.50 (SMEs) | $67.50 (Non-SMEs / Self-Sponsored)
Nett Fee after MCES* : $42.50
Nett Fee after WTS* : $30.00

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

Key Benefits
  • Apply effective communication techniques to maintain open communication, resolve issues and concerns
  • Provide support to team members to achieve individual and team goals while taking diversity issues into consideration
Course Contents
  • Define and align team goals with the departmental and organisational goals
  • Define own and individual roles within the team and work within the team and organisation dynamics
  • Maintain open communication with the team members by sharing information and discussing work-related issues to achieve individual and team goals to meet organisational requirements
  • Listen to and contribute ideas and skills using appropriate communication techniques to achieve team goals
  • Demonstrate trust, respect and support towards team members in daily activities to achieve team goals
  • Identify potential areas of conflict with team members and methods to overcome them, taking into consideration diversity issues
  • Identify and resolve issues and concerns through collaborative activities with supervisor
  • Demonstrate responsibility and commitment for work done and to the achievement of individual and team goals
  • Accept and provide feedback, advice and assistance in a considerate and constructive manner to accomplish task assigned
  • Recommend improvements to establish policies and procedures in a proactive manner
Learning Methodology

This course will be conducted through mini-lectures, interactive activities, games, group discussions, case studies and self-assessments / tests.

Who Should Attend

This course is suitable for front-line workers, staff in operational roles, and individuals in professional / talent positions without supervisory responsibilities. Self-employed individuals who have to interact extensively with others on a daily basis, provide excellent customer service and maintain relationships for workplace efficiency.

Course Details

Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm

Course Fee : $250.00
Nett Fee Incl. 7% GST : $267.50
Nett Fee after Training Grant* : $42.50 (SMEs) | $67.50 (Non-SMEs / Self-Sponsored)
Nett Fee after MCES* : $42.50
Nett Fee after WTS* : $30.00

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

Course Application

Details Registration
March 9, 2020 - March 10, 2020 (9:00 am - 6:00 pm) Not Available
May 18, 2020 - May 19, 2020 (9:00 am - 6:00 pm) Register Now
July 16, 2020 - July 17, 2020 (9:00 am - 6:00 pm) Register Now
September 14, 2020 - September 15, 2020 (9:00 am - 6:00 pm) Register Now
November 23, 2020 - November 24, 2020 (9:00 am - 6:00 pm) Register Now