Stepping up to Leadership – How to Build, Influence and Lead strong relationships (14 hrs)

Course Code: LS-SUTL-I-01

In-Company Training

A person could be appointed ‘leader’ because of his / her expert knowledge or based on the number of years of experience in that position. Often, the individual is promoted without much preparation and finds it awkward to carry out assignments smoothly. This course explores key topics for leaders who want to maximise their positive impact on others through effective interpersonal skills.

  • Differentiate the roles required of a manager and leader
  • Develop appropriate strategies to improve relationships with their team members
  • Work out a personal plan of action to affirm lessons learnt

What do managers do?

  • What are the four managerial functions?
  • What are the real management roles?
  • How to think like a manager
  • Think global and act local

Foundations of planning

  • Why should managers formally plan?
  • How do managers set goals and develop plans?
  • What are the contemporary issues do managers face?

Building strong relationships (internal and external customers)

  • The key roles of an effective team leader
  • The politics of relationships
  • Avoiding relationship pitfalls
  • The power of harmonious relationships
  • Respecting co-workers and valuing others
  • Building a supportive relationship with your superiors
  • The power of one-on-one conversations

Designing a dream vision for your team

  • Qualities of a good team
  • GRPI model for your team
  • Creating a common language
  • Create conditions that promotes team cohesiveness

Sustaining results

  • Ensuring accountability works
  • Giving constructive feedback
  • 6 simple ways to build trust

Personal values versus organisational values

  • Knowing my personal values are aligned to my organisational values
  • Upholding the organisation’s vision, mission and values

Application

  • Applying my knowledge when interacting with people
  • Personal plan of action

This course will be using a balance of mini-presentations, small group and whole class discussions. Participants are expected to be active learners in order to get the best out of this training session.

This course is suitable for managers and leaders who wish to build and sustain strong relationships in order to achieve their team and organisational goals.

Duration : 2 days (14 hrs)
Time : 9:00am – 5:00pm

Course Fee : $750.00
Nett Fee Incl. 7% GST : $802.50

 for more information.

Key Benefits
  • Differentiate the roles required of a manager and leader
  • Develop appropriate strategies to improve relationships with their team members
  • Work out a personal plan of action to affirm lessons learnt
Course Contents

What do managers do?

  • What are the four managerial functions?
  • What are the real management roles?
  • How to think like a manager
  • Think global and act local

Foundations of planning

  • Why should managers formally plan?
  • How do managers set goals and develop plans?
  • What are the contemporary issues do managers face?

Building strong relationships (internal and external customers)

  • The key roles of an effective team leader
  • The politics of relationships
  • Avoiding relationship pitfalls
  • The power of harmonious relationships
  • Respecting co-workers and valuing others
  • Building a supportive relationship with your superiors
  • The power of one-on-one conversations

Designing a dream vision for your team

  • Qualities of a good team
  • GRPI model for your team
  • Creating a common language
  • Create conditions that promotes team cohesiveness

Sustaining results

  • Ensuring accountability works
  • Giving constructive feedback
  • 6 simple ways to build trust

Personal values versus organisational values

  • Knowing my personal values are aligned to my organisational values
  • Upholding the organisation’s vision, mission and values

Application

  • Applying my knowledge when interacting with people
  • Personal plan of action
Learning Methodology

This course will be using a balance of mini-presentations, small group and whole class discussions. Participants are expected to be active learners in order to get the best out of this training session.

Who Should Attend

This course is suitable for managers and leaders who wish to build and sustain strong relationships in order to achieve their team and organisational goals.

Course Details

Duration : 2 days (14 hrs)
Time : 9:00am – 5:00pm

Course Fee : $750.00
Nett Fee Incl. 7% GST : $802.50

 for more information.