Personal Effectiveness (16 hrs)

Course Code: CRS-Q-0038908-RET

*Online Course*

This course is designed to equip leaders and managers with the ability to communicate and influence decision making from a managerial perspective, taking in considerations the expectations of the various stakeholders. It helps the participants to understand more about themselves and others through the use of the MBTI questionnaire. It also allows participants to develop their skills continuously in the ever-changing workforce landscape.

Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).

The course focuses on three core competencies of leadership:

  • Communicate effectively
  • Influence decision-making
  • Demonstrate commitment to self-development

Communicate effectively

  • Organisational policies and procedures
  • Legal and ethical considerations
  • Communication process
  • Communication techniques and behaviours
  • Barriers to communication

Influence decision-making

  • Development of implementation plans
  • Facilitate the decision-making process
  • Emotional intelligence
  • Influence team leaders – types of power
  • Influence team leaders – Cialdini’s 6 principles of persuasion
  • Rational decision-making models
  • Types of leadership and its impact on decision-making
  • Non-rational decision-making models
  • Roles and accountability

Demonstrate commitment to self-development

  • Self-development (benefits and barriers)
  • Importance of currency of knowledge
  • Future of work

The course will be conducted through online LIVE streaming via Zoom. Participants will undergo experiential learning through presentations, role plays, and various learning activities to obtain optimal learning results.

This course is designed for department manager, manager, and high potential executive who has potential to play the role of a change agent or to lead change within the organisation.

Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm

Course Fee : $680.00
Nett Fee Incl. 7% GST : $727.60
Nett Fee after Training Grant* : $115.60 (SMEs) | $487.60 (Non-SMEs / Self-Sponsored)
Nett Fee after MCES* : $115.60

Enhanced Absentee Payroll (w.e.f 1st May 2020)

For SMEs / Non-SMEs (90% of hourly basic salary, capped at $10 per trainee-hour) : $160.00

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

(A course in partnership with Organisational Development Concepts Pte Ltd)

Key Benefits

The course focuses on three core competencies of leadership:

  • Communicate effectively
  • Influence decision-making
  • Demonstrate commitment to self-development
Course Contents

Communicate effectively

  • Organisational policies and procedures
  • Legal and ethical considerations
  • Communication process
  • Communication techniques and behaviours
  • Barriers to communication

Influence decision-making

  • Development of implementation plans
  • Facilitate the decision-making process
  • Emotional intelligence
  • Influence team leaders – types of power
  • Influence team leaders – Cialdini’s 6 principles of persuasion
  • Rational decision-making models
  • Types of leadership and its impact on decision-making
  • Non-rational decision-making models
  • Roles and accountability

Demonstrate commitment to self-development

  • Self-development (benefits and barriers)
  • Importance of currency of knowledge
  • Future of work
Learning Methodology

The course will be conducted through online LIVE streaming via Zoom. Participants will undergo experiential learning through presentations, role plays, and various learning activities to obtain optimal learning results.

Who Should Attend

This course is designed for department manager, manager, and high potential executive who has potential to play the role of a change agent or to lead change within the organisation.

Course Details

Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm

Course Fee : $680.00
Nett Fee Incl. 7% GST : $727.60
Nett Fee after Training Grant* : $115.60 (SMEs) | $487.60 (Non-SMEs / Self-Sponsored)
Nett Fee after MCES* : $115.60

Enhanced Absentee Payroll (w.e.f 1st May 2020)

For SMEs / Non-SMEs (90% of hourly basic salary, capped at $10 per trainee-hour) : $160.00

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

(A course in partnership with Organisational Development Concepts Pte Ltd)

Course Application

Details Registration
September 7, 2020 - September 8, 2020 (9:00 am - 6:00 pm) Online LIVE stream via Zoom Register Now
November 23, 2020 - November 24, 2020 (9:00 am - 6:00 pm) Online LIVE stream via Zoom Register Now