People Change Management – Level 4 (Classroom & Asynchronous) (16 hrs)
Course Code: TGS-2019503873 | SSG Funded
*Classroom-based Learning*
In the increasingly complex business world, companies have to rapidly adapt in cost efficient manner in response to the changing operating environment and customer behaviour. A company’s agility is its ability to respond to external changes without losing completely their relevance and value propositions. This agility goes beyond strategic intent but also into implementation effectiveness. Implementation effectiveness would require leaders to exercise flexibility, adaptability in response to situations while leading teams to implement the changes.
This course is designed to provide the participants with the skill sets to facilitate innovation at the workplace, manage implementation of change strategies and processes and monitor and evaluate impact of change on team leaders. Through practical examples and role play, the participants will be equipped with the essential skill sets and mindset to effectively facilitate innovation and lead team leaders to implement change.
Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).
The course focuses on three core competencies of leadership:
- Facilitate innovation at the workplace
- Manage the implementation of change strategies and processes
- Monitor and evaluate impact of change on team leaders
Fright, flight or fight
- Introduction to change
- Entering the VUCA world
- How to manage VUCA
- Innovation
- Importance of service innovation
- Facets of change management in an organisation
- Organisational policies and procedures regarding change management
Work with the big picture in mind
- What is systems thinking?
- Systems thinking tools
- Tacit vs. explicit knowledge
- Learning organisation
- Factors contributing to change
- Kotter’s 8-Step change management theory
- Prosci’s change management theory
- Recognising and addressing feelings when managing change
- Competencies to respond positively to change
- Behaviours and systems supporting / limiting effectiveness of change
- Roles in implementing change management strategies
- How to keep abreast of change management systems
Managing change processes with care
- Learning from change management strategies
- Methods and tools for data analysis
- Qualitative and quantitative data
- Data analysis methods
- Support enterprising behaviour and risk taking
Participants will undergo experiential learning through presentation and various learning activities to achieve optimal learning results.
This course is designed for department manager, manager, and high potential executive who has potential to play the role of a change agent or to lead change within the organisation.
Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm
With effect from 1 Jan 2024
Type | Individuals | |||
Singapore Citizens and Permanent Residents (Aged ≥ 21 years old) | Employer-sponsored and Self-Sponsored Singapore Citizens aged ≥ 40 years old | SME-sponsored Singapore Citizens and Permanent Residents | Non-SME-sponsored Singapore Citizens and Permanent Residents | |
Type of Funding | ||||
SkillsFuture Funding (Baseline) | SkillsFuture Mid-career Enhanced Subsidy | SkillsFuture Enhanced Training Support for SMEs | SkillsFuture Training Support for Non-SMEs | |
Course Fee | $650.00 | $650.00 | $650.00 | $650.00 |
Less: SkillsFuture Funding | $325.00 | $455.00 | $455.00 | $325.00 |
Total Nett Fee | $325.00 | $195.00 | $195.00 | $325.00 |
Add: GST @ 9% of Course Fee | $58.50 | $58.50 | $58.50 | $58.50 |
Total Fee Payable to SQC | $383.50 | $253.50 | $253.50 | $383.50 |
Skill Code: INP-BIN-4127-1.1
Skill Title: People Change Management – 4
Funding valid till 07 Aug 2025
* Please click HERE for detailed information on general terms and conditions.
* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.
(A course in partnership with Organisational Development Concepts Pte Ltd UEN201026450Z)
The course focuses on three core competencies of leadership:
- Facilitate innovation at the workplace
- Manage the implementation of change strategies and processes
- Monitor and evaluate impact of change on team leaders
Fright, flight or fight
- Introduction to change
- Entering the VUCA world
- How to manage VUCA
- Innovation
- Importance of service innovation
- Facets of change management in an organisation
- Organisational policies and procedures regarding change management
Work with the big picture in mind
- What is systems thinking?
- Systems thinking tools
- Tacit vs. explicit knowledge
- Learning organisation
- Factors contributing to change
- Kotter’s 8-Step change management theory
- Prosci’s change management theory
- Recognising and addressing feelings when managing change
- Competencies to respond positively to change
- Behaviours and systems supporting / limiting effectiveness of change
- Roles in implementing change management strategies
- How to keep abreast of change management systems
Managing change processes with care
- Learning from change management strategies
- Methods and tools for data analysis
- Qualitative and quantitative data
- Data analysis methods
- Support enterprising behaviour and risk taking
Participants will undergo experiential learning through presentation and various learning activities to achieve optimal learning results.
This course is designed for department manager, manager, and high potential executive who has potential to play the role of a change agent or to lead change within the organisation.
Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm
With effect from 1 Jan 2024
Type | Individuals | |||
Singapore Citizens and Permanent Residents (Aged ≥ 21 years old) | Employer-sponsored and Self-Sponsored Singapore Citizens aged ≥ 40 years old | SME-sponsored Singapore Citizens and Permanent Residents | Non-SME-sponsored Singapore Citizens and Permanent Residents | |
Type of Funding | ||||
SkillsFuture Funding (Baseline) | SkillsFuture Mid-career Enhanced Subsidy | SkillsFuture Enhanced Training Support for SMEs | SkillsFuture Training Support for Non-SMEs | |
Course Fee | $650.00 | $650.00 | $650.00 | $650.00 |
Less: SkillsFuture Funding | $325.00 | $455.00 | $455.00 | $325.00 |
Total Nett Fee | $325.00 | $195.00 | $195.00 | $325.00 |
Add: GST @ 9% of Course Fee | $58.50 | $58.50 | $58.50 | $58.50 |
Total Fee Payable to SQC | $383.50 | $253.50 | $253.50 | $383.50 |
Skill Code: INP-BIN-4127-1.1
Skill Title: People Change Management – 4
Funding valid till 07 Aug 2025
* Please click HERE for detailed information on general terms and conditions.
* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.
(A course in partnership with Organisational Development Concepts Pte Ltd UEN201026450Z)
Course Application
Details | Registration |
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March 14, 2024 - March 15, 2024 (9:00 am - 6:00 pm)
[Classroom]
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Closed |
May 20, 2024 - May 21, 2024 (9:00 am - 6:00 pm)
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Register Now |
July 4, 2024 - July 5, 2024 (9:00 am - 6:00 pm)
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September 23, 2024 - September 24, 2024 (9:00 am - 6:00 pm)
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November 14, 2024 - November 15, 2024 (9:00 am - 6:00 pm)
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Register Now |