Negotiation Skills for Win-Win Outcomes (7 hrs)

Course Code: LS-NSWW-03

In-Company Training

In our dealings and transactions with others, we have to manage our relationships tactfully so that we can get what we want while maintaining good rapport. Our counterparts have their own concerns and seek to get from us what they need to accomplish their own goals. Handling such relationships requires more than good communication skills. By acquiring negotiation skills, we can develop the capability and confidence to engage others, build trust and attain win-win outcomes.

  • Understand what negotiation is and the negotiation process
  • How to conduct negotiations and strive for the desired outcomes
  • Know and execute negotiations through the stages – preparation, bargaining, closing, follow-up
  • Define negotiation objectives
  • Constructive steps for relationship building – rapport, trust, collaboration
  • Approaches to conflict resolution
  • Negotiation planning – components, roles / responsibilities, process, techniques
  • Negotiation execution and bargaining process
  • Wrapping up negotiations – closing, follow-up action, monitoring
  • Evaluate organisational requirements, constraints and other factors

Participants will learn through individual hands-on activities, group discussions, role plays, and practice the negotiation techniques based on various bargaining scenarios and conflict situations.

This course is suitable for anyone who wants to learn about the fundamentals of negotiations.

Duration : 1 day (7 hrs)
Time : 9:00am – 5:00pm

Course Fee : $450.00
Nett Fee Incl. 7% GST : $481.50

 for more information.

Key Benefits
  • Understand what negotiation is and the negotiation process
  • How to conduct negotiations and strive for the desired outcomes
  • Know and execute negotiations through the stages – preparation, bargaining, closing, follow-up
Course Contents
  • Define negotiation objectives
  • Constructive steps for relationship building – rapport, trust, collaboration
  • Approaches to conflict resolution
  • Negotiation planning – components, roles / responsibilities, process, techniques
  • Negotiation execution and bargaining process
  • Wrapping up negotiations – closing, follow-up action, monitoring
  • Evaluate organisational requirements, constraints and other factors
Learning Methodology

Participants will learn through individual hands-on activities, group discussions, role plays, and practice the negotiation techniques based on various bargaining scenarios and conflict situations.

Who Should Attend

This course is suitable for anyone who wants to learn about the fundamentals of negotiations.

Course Details

Duration : 1 day (7 hrs)
Time : 9:00am – 5:00pm

Course Fee : $450.00
Nett Fee Incl. 7% GST : $481.50

 for more information.