Negotiating for Success (10.5 hrs)

Course Code: C-NFST-08

*Online Course*

In-Company Training

Negotiation is something that everyone will engage in everyday, whether consciously or otherwise. Defined simply, it is a form of communication to help settle arguments or issues to satisfactory benefits. Yet negotiation is often one of the most neglected life skills that people tend to forget.  Today’s corporate environment demands the use of negotiation with tact and diplomacy. Whether negotiation is used to close a sales pitch, resolve conflict, achieve persuasion, or simply to improve damaged relationships, it is a skill that will empower personal working life positively.

This course is designed for professionals who want to learn how better they can use negotiation to improve the quality of their work. It will help participants understand the importance of negotiation in their work. It will also harness specific negotiation techniques and apply them effectively in different situations. Participants will also benefit from experiential active learning and understand the characteristics of well-executed negotiations in specific work scenarios.

Participants will be able to:

  • Identify personal negotiation style
  • Understand common mistakes made when negotiating
  • Deal with different types of negotiations
  • Recognise and exploit negotiating opportunities
  • Use negotiation tactics and strategies
  • Use negotiation as a conflict management tool
  • Read non-verbal behaviours when negotiating

Getting what you want

  • The fundamentals of negotiation
  • Overcoming personal negotiation roadblocks
  • Negotiation Stance Inventory
  • Why negotiate?
  • Preparing to negotiate
  • Understanding needs and perspectives

The negotiating environment 

  • Predict typical negotiating opportunities
  • Distributive and integrative negotiation
  • Sharing and expanding the negotiation pie
  • Understanding risk propensity
  • Assessing the other party
  • Understand negotiation styles

Negotiation Strategies

  • Knowing BATNA
  • Slicing the pie – distributive negotiation
  • Expanding the pie – integrative negotiation for a win-win
  • Strategies for a win-win outcome
  • Using non-verbal communication strategies

Participants will learn through lectures, case studies, self-analysis / critique session, group discussion / brainstorming (Breakout Rooms in Zoom), learning from a partner (Breakout Rooms in Zoom), and virtual engagement (Kahoot, Pigeonhole, and Mentimeter).

This course is designed for executives, managers, professionals, sales people, real estate agents, customer service representatives, teachers, and executive assistants who want to achieve greater job efficiency without compromising on their existing positions.

Duration : 3 Half Days (3.5 hrs per half day) / 1.5 Full Day (10.5 hrs)
Time (Half Day Session) : 9:00am – 12:30pm
Time (Full Day Session) : 9:00am – 5:00pm

Course Fee : $250.00
Nett Fee Incl. 7% GST : $267.50

Contact us for more information.

Key Benefits

Participants will be able to:

  • Identify personal negotiation style
  • Understand common mistakes made when negotiating
  • Deal with different types of negotiations
  • Recognise and exploit negotiating opportunities
  • Use negotiation tactics and strategies
  • Use negotiation as a conflict management tool
  • Read non-verbal behaviours when negotiating
Course Contents

Getting what you want

  • The fundamentals of negotiation
  • Overcoming personal negotiation roadblocks
  • Negotiation Stance Inventory
  • Why negotiate?
  • Preparing to negotiate
  • Understanding needs and perspectives

The negotiating environment 

  • Predict typical negotiating opportunities
  • Distributive and integrative negotiation
  • Sharing and expanding the negotiation pie
  • Understanding risk propensity
  • Assessing the other party
  • Understand negotiation styles

Negotiation Strategies

  • Knowing BATNA
  • Slicing the pie – distributive negotiation
  • Expanding the pie – integrative negotiation for a win-win
  • Strategies for a win-win outcome
  • Using non-verbal communication strategies
Learning Methodology

Participants will learn through lectures, case studies, self-analysis / critique session, group discussion / brainstorming (Breakout Rooms in Zoom), learning from a partner (Breakout Rooms in Zoom), and virtual engagement (Kahoot, Pigeonhole, and Mentimeter).

Who Should Attend

This course is designed for executives, managers, professionals, sales people, real estate agents, customer service representatives, teachers, and executive assistants who want to achieve greater job efficiency without compromising on their existing positions.

Course Details

Duration : 3 Half Days (3.5 hrs per half day) / 1.5 Full Day (10.5 hrs)
Time (Half Day Session) : 9:00am – 12:30pm
Time (Full Day Session) : 9:00am – 5:00pm

Course Fee : $250.00
Nett Fee Incl. 7% GST : $267.50

Contact us for more information.