strategic management

Module 5. Strategic Management of Delegates and Participants (16 hrs)

Course Code: CRS-Q-0040947-TOU

This course will lead participants into thinking deeper about the management of events and travel arrangements. They will be prompted to think about how they can bring across all relevant information clearly and accurately identify risks that are present in the plans they have drafted; and hence improve upon them, leading to a meaningful and pleasant experience for the delegates and participants they served.

  • Manage events and registrations
  • Propose travel arrangements for delegates and participants
  • Communicate effectively with delegates and participants
  • Negotiate with potential suppliers and vendors
  • Managing events
  • Managing travel arrangements
  • Communication techniques
  • Registration procedures
  • Managing vendors and suppliers
  • Organisational planning

Participants will undergo experiential learning through mini-lectures (including videos), group discussions, case studies, critical reflections and project work.

This course is suitable for meeting planners, event managers, event operations manager, and those aspiring to have a career in Tourism (MICE).

Duration : 2 days (16 hrs)
Time : 9:00am to 6:00pm

Course Fee : $490.00
Nett Fee Incl. 7% GST : $524.30
Nett Fee after Training Grant* : $83.30 (SMEs) | $284.30 (Non-SMEs / Self-Sponsored)
Nett Fee after MCES* : $83.30

Enhanced Absentee Payroll (w.e.f 1st May 2020)

For SMEs / Non-SMEs (90% of hourly basic salary, capped at $10 per trainee-hour) : $160.00

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

Key Benefits
  • Manage events and registrations
  • Propose travel arrangements for delegates and participants
  • Communicate effectively with delegates and participants
  • Negotiate with potential suppliers and vendors
Course Contents
  • Managing events
  • Managing travel arrangements
  • Communication techniques
  • Registration procedures
  • Managing vendors and suppliers
  • Organisational planning
Learning Methodology

Participants will undergo experiential learning through mini-lectures (including videos), group discussions, case studies, critical reflections and project work.

Who Should Attend

This course is suitable for meeting planners, event managers, event operations manager, and those aspiring to have a career in Tourism (MICE).

Course Details

Duration : 2 days (16 hrs)
Time : 9:00am to 6:00pm

Course Fee : $490.00
Nett Fee Incl. 7% GST : $524.30
Nett Fee after Training Grant* : $83.30 (SMEs) | $284.30 (Non-SMEs / Self-Sponsored)
Nett Fee after MCES* : $83.30

Enhanced Absentee Payroll (w.e.f 1st May 2020)

For SMEs / Non-SMEs (90% of hourly basic salary, capped at $10 per trainee-hour) : $160.00

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.