Managing People Effectively – Core Skills for New People Managers (14 hrs)

Course Code: LS-CSPM-10

Today’s business culture is increasingly focused on recognising and rewarding people based on performance. Those who excel in their jobs obtain promotions and begin their journey in people management.

This course is a valuable confidence booster designed to impart key skills in managing people effectively. It also provides new people managers with the fundamental knowledge and competencies they would need to lead their teams well in a globally connected, quick changing, fast-paced environment.

  • Understand your role as a people manager
  • Develop strategies to address the challenges facing new managers today
  • Be able to motivate and lead your team towards high performance
  • Discover your preferred communication style and develop an ability to effectively communicate
  • Use effective problem-solving and decision-making techniques
  • Learn the process of delegation and how to delegate effectively
  • Learn and practise key coaching techniques
  • Understand the nature of change and how to help your team adapt to change effectively

Understanding your role

  • The links between me, the organisation, and my team and my role as a people manager
  • Challenges facing managers today

Leading and motivating your team

  • Understand leadership concepts and different leadership styles
  • Explore motivation theories and how to help my team stay motivated

Communicating for results

  • Understand the fundamentals of effective communication
  • Learn about personal communication styles and how to use it to the best advantage
  • Overcome barriers to effective communication
  • Manage perceptions
  • Learn how to give and invite feedback

Problem-solving and decision making

  • Understand and define problems accurately
  • Learn and apply problem-solving and decision-making techniques for optimum results

Delegation

  • Understand the nature of delegation
  • Understand the process of delegation
  • Guidelines for effective delegation

Coaching

  • Understand the job of the manager as coach
  • Learn coaching skills to help develop individuals and teams
  • Coaching for deficient work performance

Managing change

  • Understand the forces for change
  • Dealing with resistance to change in myself and in my team
  • How to help my team adapt to change successfully and progress with change

This course is facilitated through a variety of proven and valued adult learning techniques that include group discussions, individual work, the use of profiling tools by participants for self-awareness and improvement, paired exercises, presentations and multi-media use.

Participants can also profile their communication and leadership style to bring them to a higher level of self-awareness. Participants will be encouraged to reflect and share their thoughts and experience to enhance group learning. The use of a learning journal will also be encouraged throughout the course.

This course is suitable for professionals who are people managers and want to enhance their skills and knowledge in people management.

Duration : 2 days (14 hrs)
Time : 9:00am – 5:00pm

Course Fee : $575.00
Nett Fee Incl. 7% GST : $615.25

Key Benefits
  • Understand your role as a people manager
  • Develop strategies to address the challenges facing new managers today
  • Be able to motivate and lead your team towards high performance
  • Discover your preferred communication style and develop an ability to effectively communicate
  • Use effective problem-solving and decision-making techniques
  • Learn the process of delegation and how to delegate effectively
  • Learn and practise key coaching techniques
  • Understand the nature of change and how to help your team adapt to change effectively
Course Contents

Understanding your role

  • The links between me, the organisation, and my team and my role as a people manager
  • Challenges facing managers today

Leading and motivating your team

  • Understand leadership concepts and different leadership styles
  • Explore motivation theories and how to help my team stay motivated

Communicating for results

  • Understand the fundamentals of effective communication
  • Learn about personal communication styles and how to use it to the best advantage
  • Overcome barriers to effective communication
  • Manage perceptions
  • Learn how to give and invite feedback

Problem-solving and decision making

  • Understand and define problems accurately
  • Learn and apply problem-solving and decision-making techniques for optimum results

Delegation

  • Understand the nature of delegation
  • Understand the process of delegation
  • Guidelines for effective delegation

Coaching

  • Understand the job of the manager as coach
  • Learn coaching skills to help develop individuals and teams
  • Coaching for deficient work performance

Managing change

  • Understand the forces for change
  • Dealing with resistance to change in myself and in my team
  • How to help my team adapt to change successfully and progress with change
Learning Methodology

This course is facilitated through a variety of proven and valued adult learning techniques that include group discussions, individual work, the use of profiling tools by participants for self-awareness and improvement, paired exercises, presentations and multi-media use.

Participants can also profile their communication and leadership style to bring them to a higher level of self-awareness. Participants will be encouraged to reflect and share their thoughts and experience to enhance group learning. The use of a learning journal will also be encouraged throughout the course.

Who Should Attend

This course is suitable for professionals who are people managers and want to enhance their skills and knowledge in people management.

Course Details

Duration : 2 days (14 hrs)
Time : 9:00am – 5:00pm

Course Fee : $575.00
Nett Fee Incl. 7% GST : $615.25

Course Application

Details Registration
March 5, 2020 - March 6, 2020 (9:00 am - 5:00 pm) Closed
September 21, 2020 - September 22, 2020 (9:00 am - 5:00 pm) Closed
December 3, 2020 - December 4, 2020 (9:00 am - 5:00 pm) Register Now