Manage Cross Functional and Culturally Diverse Teams (16 hrs)

Course Code: CRS-Q-0022265-ES

In-Company Training

In today’s work environment, many tasks are complex in nature and often, a cross-functional team is required for effective implementation. Coupled with the rapidly globalising business scene, many managers are expected to lead and manage cross-functional and culturally diverse teams. This course aims to equip participants with the essential skills to create a positive environment for culturally diverse teams and to understand and manage workplace diversity by employing various effective strategies and conflict resolution.

Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).

  • Manage workplace diversity through understanding different functions and diversity
  • Create a positive work environment for diverse work teams to leverage on varied experiences, to maximise efficiency and synergy towards a common goal
  • Manage a diverse work team by establishing an effective communications system, and employing effective strategies in communication and conflict resolution
  • Assess diversity issues that have implications on a work team
  • Align diverse work teams towards common goals and objectives
  • Examine the differences among the background of members in a diverse work team and their implications on maximising team effectiveness and synergy
  • Establish a positive work culture in a diverse work team
  • Moderate diverse perspectives and opinions across team members from different disciplines and cultures
  • Establish a system to facilitate communication among members within a diverse work team

This course will be conducted through mini-lectures, interactive activities, group discussions, case studies, and self-assessments / tests.

This course is suitable for staff in managerial roles and individuals in professional / talent positions with responsibilities for the operation and performance of an organisational unit.

Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm

Course Fee : $250.00
Nett Fee Incl. 7% GST : $267.50
Nett Fee after Training Grant* : $42.50 (SMEs) | $142.50 (Non-SMEs / Self-sponsored)
Nett Fee after MCES* : $42.50

Enhanced Absentee Payroll (w.e.f 1st May 2020)

For SMEs / Non-SMEs (90% of hourly basic salary, capped at $10 per trainee-hour) : $160.00

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

 for more information.

Key Benefits
  • Manage workplace diversity through understanding different functions and diversity
  • Create a positive work environment for diverse work teams to leverage on varied experiences, to maximise efficiency and synergy towards a common goal
  • Manage a diverse work team by establishing an effective communications system, and employing effective strategies in communication and conflict resolution
Course Contents
  • Assess diversity issues that have implications on a work team
  • Align diverse work teams towards common goals and objectives
  • Examine the differences among the background of members in a diverse work team and their implications on maximising team effectiveness and synergy
  • Establish a positive work culture in a diverse work team
  • Moderate diverse perspectives and opinions across team members from different disciplines and cultures
  • Establish a system to facilitate communication among members within a diverse work team
Learning Methodology

This course will be conducted through mini-lectures, interactive activities, group discussions, case studies, and self-assessments / tests.

Who Should Attend

This course is suitable for staff in managerial roles and individuals in professional / talent positions with responsibilities for the operation and performance of an organisational unit.

Course Details

Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm

Course Fee : $250.00
Nett Fee Incl. 7% GST : $267.50
Nett Fee after Training Grant* : $42.50 (SMEs) | $142.50 (Non-SMEs / Self-sponsored)
Nett Fee after MCES* : $42.50

Enhanced Absentee Payroll (w.e.f 1st May 2020)

For SMEs / Non-SMEs (90% of hourly basic salary, capped at $10 per trainee-hour) : $160.00

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

 for more information.