Manage Cross Functional and Culturally Diverse Teams (16 hrs)

Course Code: CRS-Q-0022265-ES

In-Company Training

In today’s work environment, many tasks are complex in nature and often, a cross-functional team is required for effective implementation. Coupled with the rapidly globalising business scene, many managers are expected to lead and manage cross-functional and culturally diverse teams. This course aims to equip participants with the essential skills to create a positive environment for culturally diverse teams and to understand and manage workplace diversity by employing various effective strategies and conflict resolution.

Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).

  • Manage workplace diversity through understanding different functions and diversity
  • Create a positive work environment for diverse work teams to leverage on varied experiences, to maximise efficiency and synergy towards a common goal
  • Manage a diverse work team by establishing an effective communications system, and employing effective strategies in communication and conflict resolution
  • Assess diversity issues that have implications on a work team
  • Align diverse work teams towards common goals and objectives
  • Examine the differences among the background of members in a diverse work team and their implications on maximising team effectiveness and synergy
  • Establish a positive work culture in a diverse work team
  • Moderate diverse perspectives and opinions across team members from different disciplines and cultures
  • Establish a system to facilitate communication among members within a diverse work team

This course will be conducted through mini-lectures, interactive activities, group discussions, case studies, and self-assessments / tests.

This course is suitable for staff in managerial roles and individuals in professional / talent positions with responsibilities for the operation and performance of an organisational unit.

Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm

Course Fee : $250.00
Nett Fee Incl. 7% GST : $267.50
Nett Fee after Training Grant* : $42.50 (SMEs) | $142.50 (Non-SMEs / Self-sponsored)
Nett Fee after MCES* : $42.50
Nett Fee after WTS* : $30.00

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses.

 for more information.

Key Benefits
  • Manage workplace diversity through understanding different functions and diversity
  • Create a positive work environment for diverse work teams to leverage on varied experiences, to maximise efficiency and synergy towards a common goal
  • Manage a diverse work team by establishing an effective communications system, and employing effective strategies in communication and conflict resolution
Course Contents
  • Assess diversity issues that have implications on a work team
  • Align diverse work teams towards common goals and objectives
  • Examine the differences among the background of members in a diverse work team and their implications on maximising team effectiveness and synergy
  • Establish a positive work culture in a diverse work team
  • Moderate diverse perspectives and opinions across team members from different disciplines and cultures
  • Establish a system to facilitate communication among members within a diverse work team
Learning Methodology

This course will be conducted through mini-lectures, interactive activities, group discussions, case studies, and self-assessments / tests.

Who Should Attend

This course is suitable for staff in managerial roles and individuals in professional / talent positions with responsibilities for the operation and performance of an organisational unit.

Course Details

Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm

Course Fee : $250.00
Nett Fee Incl. 7% GST : $267.50
Nett Fee after Training Grant* : $42.50 (SMEs) | $142.50 (Non-SMEs / Self-sponsored)
Nett Fee after MCES* : $42.50
Nett Fee after WTS* : $30.00

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses.

 for more information.