Fundamentals of the Personal Data Protection Act 2020

Fundamentals of the Personal Data Protection Act (2020) (23 hrs)

Course Code: TGS-2023018234 | SSG Funded

*Classroom-based Learning*

This three-day course will give participants a good overview and understanding of the PDPA and how it may be applied to the organisations for compliance. In addition to references to relevant parts of the PDPA, the course content is also largely adapted from the Advisory Guidelines published by the PDPC.

  • Identify legislative and regulatory requirements under the PDPA that the organisation has to comply with
  • Communicate key legislative and regulatory requirements under the PDPA and related management systems to relevant stakeholders to facilitate compliance
  • Assess the organisation’s internal policies and procedures to ensure compliance
  • Identify and document areas of non-compliance in business activities
  • Assist in review of the organisation’s guidelines / policies for adherence to requirements under the PDPA
  • Assist in the implementation of procedures to ensure adherence to requirements under the PDPA in the day-to-day operations of the organisation
  • Prepare management report for follow-up action
  • Introduction to Personal Data Protection Act
  • Data Protection Provisions and Do Not Call Provisions
  • Role of Data Protection Officer
  • Create an organisation’s Data Inventory Map
  • Identify areas of non-compliance
  • PDPA assessment tool for organisations
  • Data Protection Notice Generator
  • Develop a process for dispute resolution
  • Training and communications to staff for compliance to Data Protection Provisions
  • Managing data breaches

Participants will learn through group discussions, case studies, quizzes, tools application and activities that are contextualised to their organisational risks and data protection policies.

This course is suitable for:

  • Compliance Managers or Data Protection Officers (DPOs)
  • Human Resource, Admin and IT personnel
  • Sales, Marketing and Business Development Executives / Managers who need to be involved in data protection matters
  • Customer Service personnel who need to handle queries, complaints and disputes on the organisation’s management of personal data

Pre-requisites

Participants are assumed to be able to:

  • Understand relevant organisational strategies, objectives, culture, policies, processes and products / services;
  • Have information gathering skills to gather and collate necessary data;
  • Have analytical skills to assess policies and procedures;
  • Have business writing skills to prepare management report;
  • Have interpersonal and communication skills to interact with relevant stakeholders;
  • Have facilitation skills to ask the right questions to elicit necessary information; and
  • Be aware of compliance requirements of organisation.

Duration : 3 days (23 hrs)
Time : 9:00am to 6:00pm

TypeIndividuals
Singapore Citizens and Permanent Residents (Aged ≥ 21 years old)Employer-sponsored and Self-Sponsored Singapore Citizens aged ≥ 40 years oldSME-sponsored Singapore Citizens and Permanent ResidentsNon-SME-sponsored Singapore Citizens and Permanent Residents
Type of Funding
SkillsFuture Funding (Baseline)SkillsFuture Mid-career Enhanced SubsidySkillsFuture Enhanced Training Support for SMEsSkillsFuture Training Support for Non-SMEs
Course Fee$690.00$690.00$690.00$690.00
Less: SkillsFuture Funding$345.00$483.00$483.00$345.00
Total Nett Fee$345.00$207.00$207.00$345.00
Add: GST @ 8% of Course Fee$55.20$55.20$55.20$55.20
Total Fee Payable to SQC$400.20$262.20$262.20$400.20

Skill Code: ICT-CGP-3020-1.1
Skill Title: Data Protection Management-3
Funding validity period: 18 Jan 2023 – 17 Jan 2025

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

Key Benefits
  • Identify legislative and regulatory requirements under the PDPA that the organisation has to comply with
  • Communicate key legislative and regulatory requirements under the PDPA and related management systems to relevant stakeholders to facilitate compliance
  • Assess the organisation’s internal policies and procedures to ensure compliance
  • Identify and document areas of non-compliance in business activities
  • Assist in review of the organisation’s guidelines / policies for adherence to requirements under the PDPA
  • Assist in the implementation of procedures to ensure adherence to requirements under the PDPA in the day-to-day operations of the organisation
  • Prepare management report for follow-up action
Course Contents
  • Introduction to Personal Data Protection Act
  • Data Protection Provisions and Do Not Call Provisions
  • Role of Data Protection Officer
  • Create an organisation’s Data Inventory Map
  • Identify areas of non-compliance
  • PDPA assessment tool for organisations
  • Data Protection Notice Generator
  • Develop a process for dispute resolution
  • Training and communications to staff for compliance to Data Protection Provisions
  • Managing data breaches
Learning Methodology

Participants will learn through group discussions, case studies, quizzes, tools application and activities that are contextualised to their organisational risks and data protection policies.

Who Should Attend

This course is suitable for:

  • Compliance Managers or Data Protection Officers (DPOs)
  • Human Resource, Admin and IT personnel
  • Sales, Marketing and Business Development Executives / Managers who need to be involved in data protection matters
  • Customer Service personnel who need to handle queries, complaints and disputes on the organisation’s management of personal data

Pre-requisites

Participants are assumed to be able to:

  • Understand relevant organisational strategies, objectives, culture, policies, processes and products / services;
  • Have information gathering skills to gather and collate necessary data;
  • Have analytical skills to assess policies and procedures;
  • Have business writing skills to prepare management report;
  • Have interpersonal and communication skills to interact with relevant stakeholders;
  • Have facilitation skills to ask the right questions to elicit necessary information; and
  • Be aware of compliance requirements of organisation.
Course Details

Duration : 3 days (23 hrs)
Time : 9:00am to 6:00pm

TypeIndividuals
Singapore Citizens and Permanent Residents (Aged ≥ 21 years old)Employer-sponsored and Self-Sponsored Singapore Citizens aged ≥ 40 years oldSME-sponsored Singapore Citizens and Permanent ResidentsNon-SME-sponsored Singapore Citizens and Permanent Residents
Type of Funding
SkillsFuture Funding (Baseline)SkillsFuture Mid-career Enhanced SubsidySkillsFuture Enhanced Training Support for SMEsSkillsFuture Training Support for Non-SMEs
Course Fee$690.00$690.00$690.00$690.00
Less: SkillsFuture Funding$345.00$483.00$483.00$345.00
Total Nett Fee$345.00$207.00$207.00$345.00
Add: GST @ 8% of Course Fee$55.20$55.20$55.20$55.20
Total Fee Payable to SQC$400.20$262.20$262.20$400.20

Skill Code: ICT-CGP-3020-1.1
Skill Title: Data Protection Management-3
Funding validity period: 18 Jan 2023 – 17 Jan 2025

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

Course Application

Details Registration
March 13, 2023 - March 15, 2023 (9:00 am - 6:00 pm)
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Closed
May 17, 2023 - May 19, 2023 (9:00 am - 6:00 pm)
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Closed
September 20, 2023 - September 22, 2023 (9:00 am - 6:00 pm)
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Closed
November 27, 2023 - November 29, 2023 (9:00 am - 6:00 pm)
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