Fundamentals of the Personal Data Protection Act (2020) (Synchronous e-learning) (23 hrs)

• Identify legislative and regulatory requirements under the PDPA that the organisation has to comply with
• Communicate key legislative and regulatory requirements under the PDPA and related management systems to relevant stakeholders to facilitate compliance
• Assess the organisation’s internal policies and procedures to ensure compliance
• Identify and document areas of non-compliance in business activities
• Assist in review of the organisation’s guidelines / policies for adherence to requirements under the PDPA
• Assist in the implementation of procedures to ensure adherence to requirements under the PDPA in the day-to-day operations of the organisation
• Prepare management report for follow-up action

• Introduction to Personal Data Protection Act
• Data Protection Provisions and Do Not Call Provisions
• Role of Data Protection Officer
• Create an organisation’s Data Inventory Map
• Identify areas of non-compliance
• PDPA assessment tool for organisations
• Data Protection Notice Generator
• Develop a process for dispute resolution
• Training and communications to staff for compliance to Data Protection Provisions
• Managing data breaches

Participants will learn through group discussions, case studies, quizzes, tools application and activities that are contextualised to their organisational risks and data protection policies.

This course is suitable for:

• Compliance Managers or Data Protection Officers (DPOs)
• Human Resource, Admin and IT personnel
• Sales, Marketing and Business Development Executives / Managers who need to be involved in data protection matters
• Customer Service personnel who need to handle queries, complaints and disputes on the organisation’s management of personal data

Pre-requisites

Participants are assumed to be able to:

• Understand relevant organisational strategies, objectives, culture, policies, processes and products / services;
• Have information gathering skills to gather and collate necessary data;
• Have analytical skills to assess policies and procedures;
• Have business writing skills to prepare management report;
• Have interpersonal and communication skills to interact with relevant stakeholders;
• Have facilitation skills to ask the right questions to elicit necessary information; and
• Be aware of compliance requirements of organisation.

Duration : 3 days (23 hrs)
Time : 9:00am to 6:00pm

Course Fee : $690.00
Nett Fee Incl. 7% GST : $738.30
Nett Fee after Training Grant* : $255.30 (SMEs) | $393.30 (Non-SMEs / Self-Sponsored)
Nett Fee after MCES* : $255.30

Funding validity period: 01 Nov 2021 – 15 Jan 2023

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.