Building Relationships Using EQ (3.5 hrs)

Course Code: SD-BRUE-05

*Online Course*

In-Company Training

We are in the business of building relationships! People are not necessarily difficult to deal with. They only seem difficult because we lack the skills of an appropriate communication style. It is imperative that we are equipped with the essential skills to handle different groups of people.

You will learn the appropriate communication styles that will help you avoid ineffective communication and improve work relationships. Do not let negative experiences affect your willingness to try and get along with anyone! Discover how you can use the DISC as a tool to come out tops with not just textbook answers but tried and tested techniques as well!

  • Reduce stress levels among colleagues
  • Confidently handle challenging dialogues in a calm fashion
  • Promote work productivity and sense of belonging in the workplace

Relationship building

  • People reading
  • Using EQ to interact positively with colleagues and subordinates; and clients
  • Identifying, discerning and escalating people’s needs and expectations
  • Making people feel valued and important 

Understanding people communication tendencies

  • Identifying different communication styles
  • How to use the four personality type psychometric tool (DISC) to communicate to different groups of people
  • How to leverage on one’s strengths and work on weaknesses

Participants will learn through lectures, case studies, self-analysis / critique session, group discussion / brainstorming (Breakout Rooms in Zoom), learning from a partner (Breakout Rooms in Zoom), and virtual engagement (Kahoot, Pigeonhole, and Mentimeter).

This course is suitable for anyone who is interested to build relationships using emotional intelligence.

Duration : Half Day (3.5 hrs)
Time (Half Day Session) : 9:00am – 12:30pm

Course Fee : $110.00
Nett Fee Incl. 7% GST : $117.70

Contact us for more information.

Key Benefits
  • Reduce stress levels among colleagues
  • Confidently handle challenging dialogues in a calm fashion
  • Promote work productivity and sense of belonging in the workplace
Course Contents

Relationship building

  • People reading
  • Using EQ to interact positively with colleagues and subordinates; and clients
  • Identifying, discerning and escalating people’s needs and expectations
  • Making people feel valued and important 

Understanding people communication tendencies

  • Identifying different communication styles
  • How to use the four personality type psychometric tool (DISC) to communicate to different groups of people
  • How to leverage on one’s strengths and work on weaknesses
Learning Methodology

Participants will learn through lectures, case studies, self-analysis / critique session, group discussion / brainstorming (Breakout Rooms in Zoom), learning from a partner (Breakout Rooms in Zoom), and virtual engagement (Kahoot, Pigeonhole, and Mentimeter).

Who Should Attend

This course is suitable for anyone who is interested to build relationships using emotional intelligence.

Course Details

Duration : Half Day (3.5 hrs)
Time (Half Day Session) : 9:00am – 12:30pm

Course Fee : $110.00
Nett Fee Incl. 7% GST : $117.70

Contact us for more information.