behavioural

Behavioural Competence Interview: The Psychological Approach (7 hrs)

Course Code: HR-BCIP-01

*Classroom-based and E-learning Available*

Do you wish you can spot talents better, or successfully hire THE RIGHT ones more often than you are doing now? Interactional dynamics may not be an exact science, nonetheless becoming more astute in reading behaviours will help you to develop talent capabilities in identifying the right talents for the organisations.

We want to ensure the right people with the required behaviours and competencies are selected through the highly effective techniques that are adapted from the Behavioural Sciences. The price of wrong hire, especially for critical positions can significantly impact on any organisation. Besides the cost of acquisition, there are also people, organisation and business consequences too. The demands for hiring right are now even more so as the competition for talents has gone global.

The Behavioural Competence Interview (BCI) techniques and toolkit allow Human Resources Managers to bring in the right talents with success. These techniques are developed from cognitive social and behavioural sciences to better gauge and assess behaviours.

  • Learn, understand and apply relevant knowledge of cognitive sciences in assessing behaviours and competence of potential talents in an interview environment
  • Learn and apply techniques of behaviour observations to assess candidates on their behavioural competence for the culture and job fit
  • Develop both Behavioural and Work Competency (Knowledge / Skills) Criteria Document for talent selection
  • Equip participants to effectively conduct simulated experiential interview practices using the various adapted models

The Interview Fallacy – The Candidates are the problem

  • The Truth about Interviews – The Interviewer stands between ensuring success and creating trouble
  • Be aware of the interview pitfalls
  • The psychology of the interviewer and the candidate for interview

Introducing the 15-Second Rule – The Smart Way to Interview Success

  • Perception is Reality – The Moment of Truth for the candidate
  • Observing Behaviours – The Explicit and the Implicit
  • Learning the Observation Techniques – The Language of Truth and Lies

Building the Interviewing Model

  • Executing the Interview Effectively – Developing the Behaviours and Work Competence Criteria Documents
  • The Roles of the Interview Observer
  • The Interview Model – STAR Technique – Questions, Observations, Questions…

Putting All Together – Knowledge Into Practice

  • Simulated Interview Exercises to employ the BCI techniques
  • Observation and reflections

Participants will learn through experiential role plays and practicing relevant skills and techniques.

This course is suitable for human resource managers.

Duration : 1 day (7 hrs)
Time : 9:00am to 5:00pm

Course Fee : $450.00
Nett Fee Incl. 7% GST : $481.50

(A course in partnership with Minds2Xcel Academy)

Key Benefits
  • Learn, understand and apply relevant knowledge of cognitive sciences in assessing behaviours and competence of potential talents in an interview environment
  • Learn and apply techniques of behaviour observations to assess candidates on their behavioural competence for the culture and job fit
  • Develop both Behavioural and Work Competency (Knowledge / Skills) Criteria Document for talent selection
  • Equip participants to effectively conduct simulated experiential interview practices using the various adapted models
Course Contents

The Interview Fallacy – The Candidates are the problem

  • The Truth about Interviews – The Interviewer stands between ensuring success and creating trouble
  • Be aware of the interview pitfalls
  • The psychology of the interviewer and the candidate for interview

Introducing the 15-Second Rule – The Smart Way to Interview Success

  • Perception is Reality – The Moment of Truth for the candidate
  • Observing Behaviours – The Explicit and the Implicit
  • Learning the Observation Techniques – The Language of Truth and Lies

Building the Interviewing Model

  • Executing the Interview Effectively – Developing the Behaviours and Work Competence Criteria Documents
  • The Roles of the Interview Observer
  • The Interview Model – STAR Technique – Questions, Observations, Questions…

Putting All Together – Knowledge Into Practice

  • Simulated Interview Exercises to employ the BCI techniques
  • Observation and reflections
Learning Methodology

Participants will learn through experiential role plays and practicing relevant skills and techniques.

Who Should Attend

This course is suitable for human resource managers.

Course Details

Duration : 1 day (7 hrs)
Time : 9:00am to 5:00pm

Course Fee : $450.00
Nett Fee Incl. 7% GST : $481.50

(A course in partnership with Minds2Xcel Academy)

Course Application

Details Registration
May 25, 2021 - May 25, 2021 (9:00 am - 5:00 pm) Closed