Apply Systems Thinking in Problem Solving and Decision Making (16 hrs)

Course Code: CRS-Q-0022267-ES

Decision-making and problem-solving are key skills for those in management positions. Adopting a systems thinking mindset can greatly enhance decision making and problem-solving abilities through improving interrelationships and patterns of change. This course aims to equip managers with useful knowledge and skills necessary to apply Systems Thinking to achieve organisational goals and outcomes.

Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).

  • Apply systems thinking to assess problems
  • Formulate and implement solutions to address organisational issues typically encountered by individuals in a managerial role
  • Analyse issues that affect the achievement of desired goals and outcomes in the macro context
  • Apply systems thinking approaches and processes to identify the root causes behind non-achievement of desired goals and outcomes and the homoeostasis of the organisation
  • Use systems thinking tools to formulate possible solutions to resolve issues
  • Select the most suitable solution using established criteria to resolve issues
  • Develop an implementation plan for the chosen solutions to resolve issues
  • Assess the effectiveness of the chosen solutions using an appropriate evaluation process
  • Recommend corrective actions to improve chosen solutions
  • Document the process of applying systems thinking in problem-solving and decision-making using appropriate methods

This course will be conducted through mini-lectures, interactive activities, group discussions, case studies and self-assessments / tests.

This course is suitable for staff in managerial roles and individuals in professional / talent positions with responsibilities for the operation and performance of an organisational unit.

Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm

Course Fee : $250.00
Nett Fee Incl. 7% GST : $267.50
Nett Fee after Training Grant* : $42.50 (SMEs) | $142.50 (Non-SMEs / Self-sponsored)
Nett Fee after MCES* : $42.50

Enhanced Absentee Payroll (w.e.f 1st May 2020)

For SMEs / Non-SMEs (90% of hourly basic salary, capped at $10 per trainee-hour) : $160.00

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

Key Benefits
  • Apply systems thinking to assess problems
  • Formulate and implement solutions to address organisational issues typically encountered by individuals in a managerial role
Course Contents
  • Analyse issues that affect the achievement of desired goals and outcomes in the macro context
  • Apply systems thinking approaches and processes to identify the root causes behind non-achievement of desired goals and outcomes and the homoeostasis of the organisation
  • Use systems thinking tools to formulate possible solutions to resolve issues
  • Select the most suitable solution using established criteria to resolve issues
  • Develop an implementation plan for the chosen solutions to resolve issues
  • Assess the effectiveness of the chosen solutions using an appropriate evaluation process
  • Recommend corrective actions to improve chosen solutions
  • Document the process of applying systems thinking in problem-solving and decision-making using appropriate methods
Learning Methodology

This course will be conducted through mini-lectures, interactive activities, group discussions, case studies and self-assessments / tests.

Who Should Attend

This course is suitable for staff in managerial roles and individuals in professional / talent positions with responsibilities for the operation and performance of an organisational unit.

Course Details

Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm

Course Fee : $250.00
Nett Fee Incl. 7% GST : $267.50
Nett Fee after Training Grant* : $42.50 (SMEs) | $142.50 (Non-SMEs / Self-sponsored)
Nett Fee after MCES* : $42.50

Enhanced Absentee Payroll (w.e.f 1st May 2020)

For SMEs / Non-SMEs (90% of hourly basic salary, capped at $10 per trainee-hour) : $160.00

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

Course Application

Details Registration
January 13, 2020 - January 14, 2020 (9:00 am - 6:00 pm) Closed
September 14, 2020 - September 15, 2020 (9:00 am - 6:00 pm) Closed