Apply Emotional Competence to Manage Self and Team (Synchronous e-learning) (16 hrs)

Course Code: TGS‐2012500660

*Online Course*

Apply Emotional Intelligence to understand oneself and others better in a working environment. This course helps participants to understand and apply the self-awareness techniques necessary for greater self-awareness and adaptability. Participants are equipped with important skills and techniques of how to adapt to other team members by understanding and responding appropriately to their emotional cues.

Participants who fulfil all requirements will receive a Statement of Attainment (SOA) issued by the SkillsFuture Singapore (SSG).

  • Understand and apply self-awareness techniques
  • Model Emotional Intelligence principles to facilitate understanding and management of self and others in a team, thereby promoting a positive emotional climate in the workplace
  • Recognise one’s own emotional states, its causes and its impact on self and team performance as well as interpersonal relationships at the workplace
  • Conduct self-reflection and gather feedback from team members to identify personal strengths and weaknesses for development of one’s Emotional Intelligence
  • Model behaviours that demonstrate the application of Emotional Intelligence
  • Assess emotional states of team members and respond appropriately to emotional cues, taking into consideration the different cultures and background of team members
  • Demonstrate flexibility and adaptability in dealing with team members and making decisions, taking their emotions into account
  • Provide opportunities for team members to express their thoughts and feelings and assist them in understanding the effects of their behaviour and emotions on others at the workplace
  • Encourage team members to develop their own Emotional Intelligence to build positive relationships with one another to achieve team goals
  • Promote a positive emotional climate in the workplace

The course will be conducted through online LIVE streaming via Zoom. Participants will undergo experiential learning through mini-lectures, interactive activities, games, group discussions, case studies and self-assessments / tests.

This course is suitable for supervisors and individuals who are keen on applying Emotional Intelligence to promote a positive culture in the workplace.

Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm

Course Fee : $250.00
Nett Fee Incl. 7% GST : $267.50
Nett Fee after Training Grant* : $42.50 (SMEs) | $67.50 (Non-SMEs / Self-Sponsored)
Nett Fee after MCES* : $42.50

Enhanced Absentee Payroll (w.e.f 1st May 2020)

For SMEs / Non-SMEs (90% of hourly basic salary, capped at $10 per trainee-hour) : $160.00

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

Key Benefits
  • Understand and apply self-awareness techniques
  • Model Emotional Intelligence principles to facilitate understanding and management of self and others in a team, thereby promoting a positive emotional climate in the workplace
Course Contents
  • Recognise one’s own emotional states, its causes and its impact on self and team performance as well as interpersonal relationships at the workplace
  • Conduct self-reflection and gather feedback from team members to identify personal strengths and weaknesses for development of one’s Emotional Intelligence
  • Model behaviours that demonstrate the application of Emotional Intelligence
  • Assess emotional states of team members and respond appropriately to emotional cues, taking into consideration the different cultures and background of team members
  • Demonstrate flexibility and adaptability in dealing with team members and making decisions, taking their emotions into account
  • Provide opportunities for team members to express their thoughts and feelings and assist them in understanding the effects of their behaviour and emotions on others at the workplace
  • Encourage team members to develop their own Emotional Intelligence to build positive relationships with one another to achieve team goals
  • Promote a positive emotional climate in the workplace
Learning Methodology

The course will be conducted through online LIVE streaming via Zoom. Participants will undergo experiential learning through mini-lectures, interactive activities, games, group discussions, case studies and self-assessments / tests.

Who Should Attend

This course is suitable for supervisors and individuals who are keen on applying Emotional Intelligence to promote a positive culture in the workplace.

Course Details

Duration : 2 days (16 hrs)
Time : 9:00am – 6:00pm

Course Fee : $250.00
Nett Fee Incl. 7% GST : $267.50
Nett Fee after Training Grant* : $42.50 (SMEs) | $67.50 (Non-SMEs / Self-Sponsored)
Nett Fee after MCES* : $42.50

Enhanced Absentee Payroll (w.e.f 1st May 2020)

For SMEs / Non-SMEs (90% of hourly basic salary, capped at $10 per trainee-hour) : $160.00

* Please click HERE for detailed information on general terms and conditions.

* Please click HERE for detailed information on course fee funding schemes, SkillsFuture credit, and complete listing of funded courses. This course is eligible for use of SkillsFuture credit.

Course Application

Details Registration
December 7, 2020 - December 8, 2020 (9:00 am - 6:00 pm) Online LIVE stream via Zoom Closed
January 28, 2021 - January 29, 2021 (9:00 am - 6:00 pm) Online LIVE stream via Zoom Register Now
April 22, 2021 - April 23, 2021 (9:00 am - 6:00 pm) Online LIVE stream via Zoom Register Now
July 5, 2021 - July 6, 2021 (9:00 am - 6:00 pm) Online LIVE stream via Zoom Register Now
September 6, 2021 - September 7, 2021 (9:00 am - 6:00 pm) Online LIVE stream via Zoom Register Now
November 22, 2021 - November 23, 2021 (9:00 am - 6:00 pm) Online LIVE stream via Zoom Register Now