The WSQ Specialist Diploma in Service Leadership aims to groom service champions to prepare them to champion and drive organisation-wide service excellence efforts. It focuses on strategising, driving, and communicating strategies that will help organisations meet the changing needs of customers and the services sector.
The training programme can be customised to suit organisational needs.
For more details, please contact us at +65 6376 0777 or email email@example.com.
Important Notice: With effect from 1 October 2020, the courses taken under the Service Excellence Competency Framework (SVCF) will no longer be eligible to qualify for full certification. To attain full certification, the courses must be taken from the Skills Framework (SFw) for Retail with the new SSG course codes, as indicated below.