Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
March 26, 2020 - March 27, 2020
CRS-Q-0039818-RET
This course covers knowledge and application skills in analysing customer data to establish and improve...
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
February 27, 2020 - February 28, 2020
CRS-Q-0039663-RET
This course covers the knowledge and application skills to develop new product or services to...
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
February 13, 2020 - February 14, 2020
CRS-Q-0039668-RET
This course covers knowledge and application skills to develop a service operations plan in order...
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
February 19, 2020 - February 20, 2020
CRS-Q-0039665-RET
This course covers the knowledge and application skills to develop a service recovery framework. This...
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
April 2, 2020 - April 3, 2020
CRS-Q-0039664-RET
This course covers knowledge and application skills in promoting the service innovation culture in the...
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
April 23, 2020 - April 24, 2020
CRS-Q-0039819-RET
This course covers knowledge and application skills in leading a team to deliver service excellence...
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
April 20, 2020 - April 21, 2020
CRS-Q-0039666-RET
This course covers the knowledge and application skills to establish and maintain relationships to enhance...
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
March 9, 2020 - March 10, 2020
CRS-Q-0039667-RET
This course covers knowledge and application skills to develop a manpower resource plan and optimise...
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