Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
August 6, 2020 - August 7, 2020
CRS-Q-0039818-RET
*Online Course* This course covers knowledge and application skills in analysing customer data to establish...
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
August 13, 2020 - August 14, 2020
CRS-Q-0039663-RET
*Online Course* This course covers the knowledge and application skills to develop new product or...
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
August 20, 2020 - August 21, 2020
CRS-Q-0039668-RET
*Online Course* This course covers knowledge and application skills to develop a service operations plan...
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
August 27, 2020 - August 28, 2020
CRS-Q-0039665-RET
*Online Course* This course covers the knowledge and application skills to develop a service recovery...
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
September 3, 2020 - September 4, 2020
CRS-Q-0039664-RET
*Online Course* This course covers knowledge and application skills in promoting the service innovation culture...
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
September 10, 2020 - September 11, 2020
CRS-Q-0039819-RET
*Online Course* This course covers knowledge and application skills in leading a team to deliver...
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
September 17, 2020 - September 18, 2020
CRS-Q-0039666-RET
*Online Course* This course covers the knowledge and application skills to establish and maintain relationships...
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Diploma in Service Leadership WSQ – Service Leader (Level 4)
9:00 am - 6:00 pm
September 24, 2020 - September 25, 2020
CRS-Q-0039667-RET
*Online Course* This course covers knowledge and application skills to develop a manpower resource plan...
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