SQ Centre focuses on assisting organisations attain excellent service mindset and to improve their service support system. We partner our valued customers on their journey towards service excellence.
Our comprehensive range of training programmes include:
CORPORATE TRAINING
For continuous professional development, look no further! Our programmes can be customised to your organisation’s needs and is available for groups of 15 people or more. Training can be delivered onsite at your workplace or at a location of your choice. For more information, please contact us at sqc@sqcentre.com
Implement Continual Improvement in Service Delivery
Interpret and Analyse Customer Intelligence
Lead A Service Team
Lead A Customer Focused Organisation
Manage Performance Management Processes
Manage Service Operations
Manage High Volume Customer Contact and Communication
Manage Human Resources to Achieve Service Excellence
Offer Customised and Personalised Service
Offer Customised and Personalised Service
(Customised - Culture, Customs & Etiquette)
Provide G.E.M.S Service
Set Up & Implement Systems & Strategies that Support Service Innovation
PUBLIC RUN PROGRAMMES
We understand that businesses may not always find it viable to release a large number of employees for training at the same time. Our Public Run programmes are designed with these considerations in mind and cater to individual walk-ins or smaller group numbers from 2 to 12. Classes start when we receive a minimum number of interested participants, usually 15 – 20 people.
For more information, please contact us at enrolments@sqcentre.com
