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ASSESS ORGANISATION FOR
BUSINESS EXCELLENCE
This programme aims to provide participants with an understanding of business excellence standards requirements and trains participants to conduct a self-assessment of their own organisation's capabilities using the Business Excellence Framework. It is especially beneficial for managers and staff serving as internal assessors within organisations.
COURSE OBJECTIVES

Upon completion of this unit, learners will have the required knowledge and application skills in providing business excellence assessment services. It includes planning for business excellence assessment, conducting business excellence as well as reporting assessment outcome.

At the end of the training, learners will be able to:

  • Plan for business excellence assessment
  • Conduct business excellence assessment
  • Report excellence findings

ASSUMED KNOWLEDGE AND SKILLS

Before starting this module, we assume that the learners already:

  • Have experience in analysing organisational information
  • Have applied business systems and technology
  • Understand the organisation's current business direction, current product and service range; and have basic report writing skills
WHO WILL BENEFIT

This programme is specially designed for:

  • Managers and staff serving as internal assessors within organisations
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Terms & Conditions:
SQ Centre reserves the right to cancel any of the above course schedules due to unforseen circumstances and will make every effort to inform
participants of any changes in advance.
+ 2-day,3-day and 5-day programmes total 16 hours, 24 hours and 40 hours respectively.
* Subsidised prices quoted are NETT and for ONE training programme. Subsidised course fees available to Singaporeans and PRs only.
Foreigners(Non-Singaporeans / Non-PRs) pay full course fees. Read more...

Service Quality (SQ) Centre Pte Ltd
10 Eunos Road 8,#07-05 Singapore Post Centre, Singapore 408600 Tel: (65) 6376 0777 Fax: (65) 6274 6091
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