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Terms & Conditions:

  1. SQ Centre reserves the right to cancel any of the course schedules due to unforseen circumstances and will make every effort to inform participants of any changes in advance.
  2. 2-day,3-day and 5-day programmes total 16 hours, 24 hours and 40 hours respectively.
  3. Subsidised prices quoted are NETT and for ONE training programme. Subsidised course fees available to Singaporeans and PRs only.
  4. Foreigners (Non-Singaporeans / Non-PRs) are not eligible for subsidies and must pay full course fees.
  5. Course fee breakdown, eligibility criteria:

    Level Course Fee
    Full rate Subsidised rates
    90% 95%
    Operational (2 days) $310.30 $31.03 $15.52
    Operational (5 days) $650.00 $65.00 $32.50
    Supervisory (3 days) $556.40 $55.64 $27.82
    Managerial (5 days) $1,059.30 $105.93 $52.97

    Course Fee Eligibility Criteria

    Full course fees:
    Applicable to Foreigners, Work Permit or Employment Pass Holders who are NON Singapore Citizens, NON PRs

    90% Subsidy:
    Applies to Singaporeans/PRs only

    95% Subsidy: Effective 1 July 2010

    ALL of the following criteria must be met:
    - Be a Singapore Citizen and
    - 35 years old & above and
    - Earning average monthly salary below S$1,400 per month

    If you do not meet ALL of the above criteria, you will only be eligible for 90% course fee subsidy.

Cancellation and Refund Policy
Written notification of cancellation to enrolments@sqcentre.com or fax (+65) 6274 6091:

Course Cancellation Cancellation charge Refund
At least 10 working days None Full
Within 6 - 9 working days 25% of course fee 75% of course fee
Less than 5 working days 100% of course fee None

Course is subject to minimum participation (usually 15 - 18 people) to commence.
SQ Centre reserves the right to cancel/reschedule any of the above courses due to unforseen circumstances and will make every effort to inform participants of any changes in advance.

Course date reschedule:
-Participants may reschedule each course date once, only if written notice is provided at least 5 working days before the course starts.
 If written notification is received less than 5 working days before, cancellation charges equivalent to the full course fee charge applies.
-Subsequent request for reschedule of course date or cancellation is subject to the full course fee charge.

Funding Schemes
(for WSQ Programmes)
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terms & conditions

Service Quality (SQ) Centre Pte Ltd
10 Eunos Road 8,#07-05 Singapore Post Centre, Singapore 408600 Tel: (65) 6376 0777 Fax: (65) 6274 6091
Copyright © 2008 Service Quality (SQ) Centre Pte Ltd. All Rights Reserved.
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