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Service Quality (SQ) Centre awarded Continuing Education and Training (CET) Centre status specialising in Service Excellence programmes

As the economy progresses, the changes that come with it bring a pressing need for all employees to continuously upgrade their skills and expertise to meet the new demands of the marketplace.

In the Service Excellence arena, Service Quality (SQ) Centre has been appointed a Continuing Education and Training (CET) Centre to imbue adult learners with service related skills and knowledge upgrading.

Geared specifically toward the needs of adult learners, our CET programmes marry service excellence concepts with industry-relevant service skills training to develop mindset change and equip workers with the practical skills and knowledge to stay relevant in the changing workplace.

Courses offered under the Workforce Development Agency (WDA)'s Workforce Skills Qualifications (WSQ) Framework include:

Under the recent Skills Programme for Upgrading and Resilience (SPUR) initiative, employees can now claim a higher rate of Absentee Payroll when they enroll for training at CET centres.

Workers aged 40 years and below now receive $6 per hour compared to $4 per hour previously while those aged 40 years and above with 'A' level qualifications and below now receive $6.80 per hour compared to $4.50 per hour previously.

For more information on rates, course details and the SPUR initiative, contact us at 6376 0777 or email us at sqc@sqcentre.com

About Skills Programme for Upgrading and Resilience (SPUR)
SPUR or Skills Programme for Upgrading and Resilience, is an enhanced financial support scheme to help Singaporeans and businesses cope with manpower challenges as we enter a period of slower economic growth due to the global financial downturn. It is designed to help workers upgrade existing skills and/or acquire new skills at very minimal additional costs to the employer. The SPUR initiative is a tripartite effort between WDA, NTUC and SNEF.
Find out more about SPUR

Operational Level (2 days - 16 hours)

Supervisory Level (3 days - 24 hours)

Managerial Level (3 days - 24 hours)

Managerial Level (3 days - 24 hours)

Managerial Level (5 days - 40 hours)

Operational Level (5 days - 40 hours)
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Service Quality (SQ) Centre Pte Ltd
10 Eunos Road 8,#07-05 Singapore Post Centre, Singapore 408600 Tel: (65) 6376 0777 Fax: (65) 6274 6091
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