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CONSULTING

“Service Quality (SQ) Centre has certainly played a significant role in SPF’s journey towards the attainment of the SQA. We look forward to more opportunities for collaboration with you and your colleagues.”

Mr Khoo Boon Hui
Commissioner
Singapore Police Force
Winner, Singapore Quality Award, 2002


“On behalf of our management and staff, we want to thank you and your team, for their impactful and dedicated efforts in helping PSA prepare for the SQA and in consulting for the on-going Customer First Programmes. The PSA Team and SQ Centre have an excellent working relationship, an exemplary model of win-win partnership… PSA has enjoyed working with SQ Centre and we look forward to more opportunities to work together.”

Mr Khoo Teng Chye
Group President
PSA Corporation Limited
Winner, Singapore Quality Award, 1999



TRAINING

“We have been working with SQ Centre for more than 10 years. The trainers are very much our strategic partners, because they add value to what we need to transform our culture and give the necessary skills to our staff.”

Dr Jannie Tay
Managing Director
The Hour Glass


“We looked at certain model companies to benchmark against, and looked at the people who had helped them achieve their status today. We are all highly impressed with the consistency in service that Singapore Airlines has been able to achieve over the years…. So we touched based with the people who are behind the training programmes – that’s SQ Centre.”

Mr William Tan
Chief Operating Officer
Tung Lok Restaurants


“The response from the staff has been terrific. With the help of the SQ Centre programme, we have made significant inroads into building a new sense of vision, teamwork and friendship at JWT.”

Mr Peter Koren
Managing Director
J. Walter Thompson


“We have come a long way in the training and development of our human resources. We have reached an important milestone in our pursuit towards service excellence and we are going to continue to work harder towards an even higher level of service standard. We would like to take this opportunity to thank you for your long business association with us. Your assistance in this mutually beneficial partnership has made this moment possible for us.”

Mr Ricky Tan
Executive Chairman
Kinderworld Educare Centre


“I would like to express my appreciation for the professionalism and effective training given… Indeed, the training programme was very well designed. I can see that all the participants were highly motivated by the exciting and challenging team building activities.”

Mrs Connie Ng
Head Admin Support Services
Ministry of Education

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(SQ Centre’s shareholders are TUV SUD PSB Corporation and Singapore Airlines)