Business Excellence (BE)

Category 01 : Leadership

Category 04 : People

  • Foster a culture of empowerment
  • Equip with the relevant knowledge
  • Develop positive attitudes towards excellence
  • Highly skilled and deliver high performance

Category 05 : Processes

  • Identify management of key and support processes to achieve the organisational strategic goals
  • Implement innovation and design processes to shorten cycle time, improve design quality, and reduce costs

Category 06 : Knowledge

  • Determine how information is harnessed for learning, planning, and decision-making
  • Effective use of knowledge to create value for the organisation

Category 07 : Results

  • Measure key performance indicators to track customer, financial and market, people, and operational results