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Service Quality (SQ) Centre Pte Ltd is an international management consulting and training company, with offices located in Singapore , Malaysia , Indonesia and China . Founded by Singapore Airlines & SPRING Singapore in 1990, we are proud to have played a vital role in assisting over 800 organisations locally and from 18 other countries around the world, in their journey towards corporate excellence.

We partner clients to create Service Quality and Innovation solutions that help them create customer value and develop a culture that is customer focused and innovative. We enable them to adapt and gain a competitive edge to meet the challenges of the global marketplace in the changing knowledge-based economy.

Exciting career opportunities now await you in a dynamic organisation that offers endless opportunities for growth :

1) TRAINERS/TEAMBUILDING TRAINERS
2) TRAINERS – Trainer special scheme (TSS)
3) ASSOCIATE TRAINERS & ASSOCIATE CONSULTANTS*

The successful candidate will deliver training programmes that enhance participants’ knowledge in soft skills and guide them towards the achievement of service excellence. Examples of soft skill training include service quality, mindset, teambuilding and innovation programmes.

Position (2) is a permanent part-time position (12 training days per month)

you must have...
>> Proven track record in the training field and well-versed in any of the following areas: service quality training, experiential training, team building, mindset training relating to service quality, innovation and creativity
>> Any professional certification in Training & Development/Human Resource Development/Training & Education or its equivalent
>> Candidates possessing Advanced Certificate in Training and Assessment (ACTA) or its equivalent preferred
>> Excellent communication, interaction and facilitation skills
>> Pleasant and warm personality, with excellent ability to engage participants in the training programme
>> High degree of drive and passion for stand-up training
>> Candidates who are able to conduct classes in both English and Chinese languages will have an added advantage

* With People Developer experience preferred

If you relish taking up this exciting and challenging role, please email your detailed resume in word format, contact numbers, salary expectation and availability to:

Manager, Human Resource & Admin
Service Quality (SQ) Centre Pte Ltd

Email : hr@sqcentre.com


(We regret that only shorlisted candidates will be notified)

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Service Quality (SQ) Centre Pte Ltd
2 Bukit Merah Central, #18-00 SPRING Singapore Building, Singapore 159835 Tel: (65) 63760777 Fax: (65) 62746091
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(SQ Centre’s shareholders are TUV SUD PSB Corporation and Singapore Airlines)