 |
 |
|
SQ Centre is in international service quality management consulting and training company with its headquarterers in Singapore and offices in Malaysia, Indonesia and China. SQ Centre was first established in 1990 by founding partners Singapore Airlines and The Standards, Productivity and Innovation Board (SPRING Singapore).
Over a span of 6 years in Malaysia, we have partnered with companies from various industries; banking, insurance, unit trust, healthcare, telecommunications, shipping, energy and many more. We partner clients to create Service Quality and Innovation solutions that help them create customer value and develop a culture that is customer focused and innovative.
SQ Centre Malaysia is a fast-paced, professional and service-oriented organisation. The uniqueness and diversity of individuals at SQ Centre work in teams to drive growth and success for clients through delivering exceptional value services in training and consulting. If you relish a challenging career and endless opportunities to grow, join us as:
|
| Trainer
(based in Selangor - Petaling Jaya) |
| you are responsible to... |
| >> |
Deliver soft skills training include service mindset, service skills, leadership, teambuilding and innovation programmes. |
| >> |
Design new training strategies and materials. |
| >> |
Manage and implement training design projects. |
| >> |
Work with business development managers to customise exicting training programmes. |
| >> |
Monitor programmes effectiveness and provide content enhancements. |
| |
|
| you should also have... |
| >> |
Proven track record in the training field and well-versed in any of the following areas; service quality training, experiential training, team building, mindset training relating to service quality, innovation and creativity. |
| >> |
Any professional certification in Training & Development / Human Resource Development/ Training & Education or its equivalent. |
| >> |
Excellent communication, interaction and facilitation skills. |
| >> |
Pleasant and warm personality, with excellent ability to engage participants in the training programme. |
| >> |
High degree of drive and passion for stand-up training. |
| >> |
Mature, self-motivated, independent, team player and willing to travel outstation. |
| >> |
Energetic, performance driven, people oriented and resourceful. |
| >> |
Candidates who are effectively bilingual in English and Mandarin or English and Bahasa Malaysia will have added advantage. |
| >> |
Instructional Design Qualification is an added advantage. |
| >> |
Experience in customer service environment with strong customer care culture. |
| >> |
Excellent interpersonal skills and strong customer service culture. |
|
SQ Centre is your starting point for seeking an exciting and challenging career; an opportunity to stretch your skills in ways that are rewarding to your career growth. Please write in with full confidence giving details of your qualification, experience, age, current and expected salary and contact telephone number, together with a recent photograph to:
HR Division
SQ Centre (Malaysia) Sdn Bhd (476983-k)
Unit C715, Block C Kelana Square, 17 Jalan SS7/26 Kelana Jaya, 47301 Selangor
E-mail address: hr@sqcentre.com.my
Fax: 74940209
(We seek your understanding that only shortlisted candidates will be notified)
|
| <<Back |
 |
|
|
|
