PROGRAMME DURATION FEE MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
Customer Service Skills for Clinical Assistants 3 half days S$ 330* -- 12, 19,
26 		-- 14, 21,
28 		-- -- 6, 13,
20 		11, 18,
25 		8, 15,
22 		--
Superior Service Skills 2 days S$ 380* -- -- 8, 9 -- 3, 4 -- 4, 5 -- 13, 14 --
Say Hello! to Service 2 days S$ 380* -- 23, 24 -- 26, 27 -- 28, 29 -- 22, 23 -- 18, 19
Writing Back! with Ron Kaufman 2 days S$ 955* 13, 14 -- 8, 9 -- -- -- 18, 19 -- 10, 11 --
Handling Difficult Customer and Situation 2 days S$ 320* -- 16, 17 -- 24, 25 -- -- -- -- -- --
Certified Service Professional (CSP)# 5 days S$ 65# -- -- -- -- -- -- -- 09, 10,
13, 14,
15		 06, 07,
10, 11,
12		 04, 05,
09, 10,
11
23, 24,
27, 29,
30		 20, 21,
24, 25,
26 		17, 18,
19, 22,
23

Note: Customised programmes are available upon request.

*All programme fees quoted exclude GST.
# Course Fee before subsidy $650, Course Fee after 90% subsidy $65 nett (payable by individuals)
Funding subsidies are only applicable to Singaporeans and PRs, terms and conditions apply, for more information please refer to http://www.sqcentre.com/CSP